General Manager

About the Role

The Dermot Company, a New York and Florida based real estate developer and operator, is seeking a General (Property) Manager. Reporting to the Regional Manager of Property Operations, the General Manager will be directly responsible for managing the day-to-day property management and leasing functions of a luxury property. This position will effectively manage property operations, leasing, and marketing, including lease management, tenant management, facility maintenance, contract management, vacancy leasing functions, renewal processes, and marketing/advertising programs.

The position requires someone who can drive the performance of the asset to achieve and exceed the property’s budget goals while balancing exceptional customer service.

Responsibilities

• Provide financial oversight and performance responsibility for the property, including communicating variance explanations to senior management and ownership.
• Set expense budgets, leasing, and marketing strategy for the property.
• Supervise and lead all on-site employees.
• Negotiate and implement all service contracts, ensuring suppliers meet contractual obligations.
• Deliver excellent customer service and maintain first-class resident relations.
• Handle leasing and pre-leasing of apartments as needed, including completing applications and lease/renewal documents.
• Review vacancies, offer tours, and maintain model apartments.
• Build and maintain relationships with industry partners and brokers.
• Maintain weekly leasing reports and monthly market surveys.
• Analyze market and occupancy trends, shop the competition, and identify changing market conditions.
• Recommend and track marketing avenues, oversee marketing campaigns, and monitor traffic results.
• Update the website and marketing sites.
• Communicate with vendors, contractors, and clients.
• Mediate discussions with new and existing residents.

Requirements

• Minimum of four (4) years of property management and leasing management experience, preferably in a luxury setting (multifamily, not HOA).
• Understanding of building operations, budgeting, market trends, and marketing avenues.
• Proficiency in interpreting floor plans and layouts, with strong communication and reporting skills for management and external investors.
• Experience with high-satisfaction resident communications.
• Availability on weekends as needed.
• Ability to thrive in fast-paced environments.
• Yardi and/or On-site experience is a plus.
• Exceptional interpersonal, presentation, and communication skills.
• Razor-sharp attention to detail.
• Positive, "can-do" attitude.
• Authorized to work in the United States without restrictions.

Benefits

• Comprehensive medical, dental, and vision coverage; disability and life insurance.
• 17 days of PTO and 11 paid holidays starting upon hire; additional vacation accrues with service.
• Paid parental leave.
• 401(k) with company match up to 5% when eligible.
• Employee Assistance Program (EAP).
• Company-covered therapy sessions (limited benefit).
• Flexible Spending Accounts (health & dependent care).
• Gym reimbursement.
• Pet insurance.
• Tuition reimbursement (up to $2,500 per year for eligible coursework).
• Employee housing discount program (eligibility rules apply; based on availability).
• Employee referral program.
• Volunteer and charitable-giving opportunities.

Pay

The pay range for this role is $75,000.00 - $83,000.00 USD per year (Delray Beach, FL).

Schedule

Full time, Monday – Friday.