General Manager

About the role

Overall managerial responsibility for operations across sales, installation, and modernization services within an assigned geography to achieve business unit strategic and financial objectives.

Responsibilities

• Lead district operations across sales, installation, and modernization services to achieve strategic, financial, and operational objectives.
• Develop and execute regional business, operations, and quality plans aligned with company strategy.
• Manage, coach, and develop District Service Managers, Construction Managers, Sales teams, and Field Superintendents.
• Drive customer strategy and strengthen relationships with key customers, contractors, and industry consultants.
• Oversee field operations including installation, service delivery, resource planning, and asset management for cost efficiency.
• Direct sales and market execution to achieve targets in price, volume, product mix, and market share.
• Develop and manage district budgets, ensuring financial control, cost optimization, and profitability.
• Monitor market conditions and competitor activity, adjusting strategy and resource allocation to drive performance and growth.

Qualifications

• BA/BS; MBA or MA preferred.
• 10+ years in various assignments within the Company, in the Elevator industry, or in another service-oriented business.
• Experience managing a full P&L for an industrial company, preferred.
• Strong understanding of products and applications, including installation and service methods, with the ability to interpret financial statements and understand contract terms and conditions.
• Demonstrated ability to influence and persuade both internal stakeholders and external customers.
• Strong technical, managerial, negotiation, and communication skills with established professional credibility.
• High level of resilience to effectively meet complex business challenges.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Pay

Base Salary $164,200 - $205,300. The above represents the typical salary range for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only base salary and does not include commissions or longer-term incentives.

Location: Seattle, WA, United States