General Manager

About the Role

As the General Manager, you will be the driving force behind the hotel’s daily operations, sales strategies, and financial performance. This is a leadership role where you inspire and transform the entire property, shaping unforgettable experiences for guests and cultivating a team of passionate professionals.

Responsibilities

• Lead daily operations across all departments to ensure seamless service and high guest satisfaction survey scores.
• Drive revenue growth through effective sales strategies and cost control.
• Participate in the sales effort by meeting on-site contacts for functions, greeting important clients, and joining sales calls.
• Generate and prepare budgets and financial reports for corporate and ownership groups.
• Participate in ownership calls to review budgets and P&Ls.
• Ensure compliance with all brand and corporate standards.
• Handle guest concerns and ensure a high level of satisfaction.
• Manage and mentor department leaders and team members.
• Support recruitment, training, and development of hotel staff.
• Conduct regular property inspections to maintain quality and safety.
• Oversee preventive maintenance and deep cleaning programs.
• Partner with Accounting on AR/AP, payroll, month-end, and other financial tasks.
• Other duties as assigned.

Requirements

• 5+ years of progressive experience in hotel operations.
• Leadership experience required.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.
• Financial acumen including budgeting and P&L management.
• Proficiency with Windows operating systems.

Benefits

• Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after 30 days (for full-time team members).
• Holidays & Paid Time Off – Take time to relax and recharge (for eligible team members).
• 401(k) Retirement Plan – Secure your future with our generous company match.
• Education Program – Further your career with our tuition reimbursement program.
• Hotel Travel Discounts – Explore the world with special rates.
• Daily Pay – Access your earnings when you need them.

Pay

$120,000 - $130,000

About the Company

Quorum Hospitality, ranked among the nation's leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.