General Manager

Essential Functions and Responsibilities

• Exceeding Guest Expectations
• Demonstrating Leadership
• Developing and Building Teams
• Improving Service
• Coaching and Developing Others
• Modeling Appropriate Behaviors
• Supervising Team Members
• Managing Daily Operations of the Hotel
• Understanding Team Members’ Positions
• Making Decisions and Solving Problems
• Communicating with Supervisors, Peers and Subordinates
• Managing Daily Operations of the Hotel
• Guiding, Directing and Motivating Subordinates
• Administering Recognition Programs
• Organizing, Planning and Prioritizing Work
• Resolving Conflicts and Negotiating with Others
• Training and Teaching Others

Tasks Performed Daily

• Review/verify daily reports
• Responsible for bank deposits, petty cash, guest relations, public relations, facility inspection, sales calls, maintenance of accepted standards of operations
• Monitor performance to forecast

Tasks Performed Periodically

• Hire/train/coach/delegate/terminate team members
• Negotiate contracts for goods and services following company policy
• Negotiate groups along with room sales
• Order supplies and approve invoices for payment
• Monitor and collect receivables
• Attend community events (Chamber of Commerce, Visitors Bureau, etc.)

Tasks Performed Occasionally

• Oversee hotel refurbishment
• Travel to sales events and training seminars
• Survey competing facilities
• Complete marketing reports
• Monitor monthly financial statements
• Participate in hotel budgeting and planning

Benefits

• Health Benefits
• Travel Perks & More