General Manager

What’s In It for You?

• Competitive pay & eligible for quarterly bonuses
• Free on-shift meals & unlimited fountain beverages
• Paid vacation, sick time, and holidays
• Medical, dental, vision, life insurance, pet insurance & 401(k) with match available
• Career advancement & leadership development opportunities
• Tuition discounts
• Perks & rewards for team members
• Team member assistance program

About the Role

As a General Manager, you will lead a high-performing team and oversee the success of the beloved neighborhood bakery-cafe. You will take full ownership of operations, make strategic decisions, create an environment where your team thrives, guests feel the Panera Warmth, and every shift is something to celebrate.

Responsibilities

• Own all aspects of leading the bakery-cafe team including planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Ensure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state, and local regulations.
• Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food safety, and company culture standards.
• Responsible for maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Requirements

• Minimum age: 18 years of age.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Proven ability to drive positive results through strong business acumen.
• Proven ability to run great shifts while directing, motivating, coaching, and developing others in a fast-paced environment.
• Flexible hours including nights and weekends in a fast-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects up to 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.
• Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others.

Any job offer for this position is conditional upon the results of a background check.

Pay

$63,500 - $73,500