General Manager

About this position

The General Manager directs and coordinates all operations of the branch facility. This position is responsible for obtaining optimum efficiency of operations and maximizing profits by performing duties personally and/or through subordinate supervisors. This position is responsible for providing superior levels of management and leadership to a team of direct-reports and building an environment that focuses on employee engagement and OrePac’s core values.

Compensation & Benefits Package

• Competitive compensation, D.O.E. + opportunities for quarterly/annual performance bonuses based on branch/company/employee performance + annual reviews with opportunities for pay increases based on employee performance.
• Medical, dental, and vision insurance up to 70% paid by OrePac.
• FREE Informed Health Line and Health Advocates.
• Health Spending Account (HSA) available with up to $1,000 annual OrePac contribution.
• Flexible Spending Account (FSA) available.
• FREE Employee Assistance Program (EAP).
• FREE life and Long-Term Disability (LTD) insurance.
• Short-Term Disability (STD) insurance available.
• Accident, Hospital Indemnity, and Critical Illness plans available.
• 401K with up to 3.5% OrePac contribution.
• Paid time off (PTO).
• Paid sick time per state requirements.
• 7 paid holidays annually.
• FREE gym membership.
• Employee discount.

Essential Duties & Responsibilities

• Establish current and long-range strategic objectives and plans that conform to the Corporate strategic plan.
• Plan, develop, and implement branch policies and goals.
• Ensure that all branch activities/operations (including purchasing, delivery, accounting, and warehouse) are performed in a professional and efficient manner.
• Ensure that branch budget expenditures are in line with budget forecasts. Analyze division and branch budget requests to assure that they comply with financial and strategic objectives. Identify areas in which reductions can be made and assist senior management in determining and allocating operating budgets to maximize resource use.
• Confer with the Regional General Manager to review activity and operating reports to determine necessary operational changes.
• Ensure that directives regarding changes in policies and operations are communicated and implemented.
• Review and analyze branch operating results compared to established objectives and ensure that appropriate measures are taken to achieve satisfactory results.
• Ensure the recruitment and retention of key management personnel.
• Career development and training of direct reports.
• Manage a small team of direct reports who oversee employees in the administrative, warehouse, delivery, door shop, and pre-finish departments. Responsible for the overall direction, coordination, and evaluation of these units. Carry out supervisory responsibilities in accordance with company policies and applicable state and federal laws. Responsibilities include: interviewing and hiring qualified candidates, training, developing, and appraising employees (including new hire orientation and performance reviews), planning, assigning, and directing work, rewarding and disciplining employees (including termination), taking corrective action as necessary in a timely manner, addressing complaints and resolving personnel issues.

Required Skills

• Ability to travel up to 40% of the time.
• Advanced experience in leading teams, including goal setting the ability to effectively and efficiently handle personnel conflicts while successfully driving company and department initiatives and goals.
• Effective conflict resolution and problem-solving skills. Ability to problem solve minor to complex challenges utilizing the tools and resources available and escalate the matter when appropriate.
• Demonstrated ability to motivate, coach, mentor, and train staff. Ability to encourage and model effective work habits and work effectively with diverse groups, individually or in a team environment. Ability to articulate direction and expectations to teammates in a clear and concise manner.
• Ability to write routine reports and business correspondence.
• Exceptional communication skills. Ability to communicate clearly and concisely in written and verbal formats. Comfortable speaking in front of groups of people consisting of employees, customers, and/or members of leadership.
• Demonstrated ability engaging and leading individual and team discussions and meetings. Ability to articulate direction and expectations to teammates in a clear and concise manner.
• Strong understanding of budget management and financial monitoring.
• Exceptional organization and time management skills.
• Excellent interpersonal and customer service skills.
• Reading and interpretation skills.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
• Professional demeanor in representing the organization.

Required Education & Experience

• Education: Bachelor's degree in Business Administration, Management, or a related field preferred.
• Experience: Minimum of 5 years of experience in a managerial or supervisory role in a similar industry.

Physical Demands

• This position operates in a professional office environment.
• The noise level in the work environment is generally quiet.
• This position routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.

Work Environment

• This position operates in a professional office environment.
• The noise level in the work environment is generally quiet.
• This position routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.

Safety Duties & Responsibilities

• Report all incidents and accidents to one’s immediate supervisor immediately or within 24 hours.
• Maintain the work area in a safe and healthful condition.
• Report, and whenever possible correct, unsafe working conditions to branch leadership.
• Operate vehicles while in the course of employment in a safe and lawful manner.
• Provide assistance to reduce or eliminate workplace hazards.
• Comply with company drug testing policies and procedures.
• Comply with company Personal Protective Equipment (PPE) policies. OrePac will provide required PPE to employees.

Orepac History & Culture

• Founded by the Hart family in 1977, OrePac is a family-owned and operated wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry.
• At OrePac we value trust, integrity, and a dedication to excellence. That commitment can be found in the services we offer, the quality of the products we provide, and the way we treat our employees and customers.
• Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics.
• Our mission: Make Complicated Simple™.