General Manager

MISTRAS strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in the company’s success and in making this a great place to work.

About the role

The General Manager will have full responsibility for the business unit, including financial performance, operations, and sales. They will provide leadership in formulating and implementing strategy for sustainable profitable growth.

Responsibilities

• Oversee lab operation as a whole.
• Conduct site visits with employees and customers.
• Support Operations with required manpower and equipment staffing requirements.
• Manage, direct, and support Project Managers at assigned locations.
• Develop and achieve fiscal budgets.
• Utilize key performance indicators to increase customer value.
• Approve all lab expenditures.
• Oversee employee retention, reviews, and individual development.
• Work hand-in-hand with the sales team in identifying strategic targets and pricing strategies.
• Review and negotiate contracts.
• Collaborate with staff to maintain an extremely safe and quality-driven facility.
• Ensure compliance with SOX, Safety, Quality, and Radiation Safety programs, and all statutory requirements.
• Maintain all business records, including customer and vendor data files.
• Formulate the annual business plan and budget and monitor adherence.
• Implement company policies and protocols and ensure compliance.
• Accountable for division safety performance.
• Responsible for division Profit and Loss statements and economic performance.
• Oversee division payroll and accounts payable.

Requirements

• Prior experience in a General Management role is preferred.
• Experience in an industrial, nuclear, petrochemical, refining, or utility-related environment is required.
• Prior experience in the Nondestructive Testing (NDT) industry is required.
• College coursework is highly desirable but not required.
• Effective communicator with the ability to mitigate emotional customer and employee situations.
• Must possess an understanding of MISTRAS’ Advanced Technology offerings.

Essential Physical Functions

• Frequent lifting up to 30 lbs.

Pay

$140,000 – $175,000 per year.