General Manager
Requirements
Managers lead shifts every week, ensuring customers receive a fast, accurate, friendly experience each visit. However, some managers also oversee entire departments. These managers' responsibilities might include managing assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
Responsibilities
The Guest Service Department Manager ensures Crew and Managers deliver a great customer experience, manage sales promotions effectively, train service staff in procedures, and organize the Front Counter McCafé and Drive-Thru areas for optimal service.
The Kitchen Department Manager ensures the restaurant provides high-quality food to customers quickly and safely, controls food costs, trains kitchen staff in production procedures, and introduces new menu items.
The People Department Manager ensures the restaurant hires qualified staff, trains them well, and schedules them to meet sales and profit goals. This manager also helps new employees get off to a good start and motivates them throughout their time working there.
Qualifications
Previous managerial experience within a restaurant, retail, or hospitality environment is preferred. We seek positive team players with flexible schedules who enjoy working in the fast-paced McDonald’s environment. Applicants must be 18 years or older to be considered for management positions in our corporate-owned and operated restaurants.
Skills
Effective communication, leadership, problem-solving, and organizational skills are essential. A strong understanding of food safety and service procedures is also required.
Benefits
Department Managers at a McDonald's Corporate owned store are eligible for incredible benefits, including:
- 15-25 days paid vacation
- 10 paid holidays, anniversary splash
- 8-week sabbatical every 10 years
- Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
- Medical, dental, and vision coverage
- Pre-tax flexible spending accounts
- Short- and Long-Term Disability, life, and accident insurance
- Paid Leaves of Absence
- Service awards
- Employee Resource Connection
- Adoption Assistance
- Matching gifts program
Pay
Salaried Management Positions:
- General Manager: $50,000 - $70,000
- Area Supervisor: $60,000 - $100,000
Schedule
Flexible scheduling is available, allowing managers to pursue education and build skills while working in the fast-paced McDonald’s environment.