General Manager
About the Role
Lead the charge at The Scott Resort & Spa in Scottsdale, AZ, overseeing daily operations and driving impeccable service to new heights. Your mission: ensure total guest satisfaction, elevate revenue streams, and exceed profitability targets while embodying our core values.
Responsibilities
- Revolutionize guest experiences with innovative service initiatives.
- Implement revenue-boosting strategies with finesse.
- Mentor and inspire associates to deliver exceptional service.
- Keep a keen eye on operational performance, providing real-time feedback and guidance.
- Collaborate with the sales team to drive strategic growth.
Requirements
- College Degree or equivalent in Hospitality Experience.
- Minimum 10 years in the hotel industry, with 3 years as a General Manager.
- Proficiency in key hotel systems and revenue management.
- Proven track record in enhancing financial performance.
Qualifications
- Exude ethical behavior and professionalism.
- Masterful communication skills, both verbal and written.
- Exemplify a polished, professional appearance.
About Us
At The Scott Resort & Spa, we’re all about genuine hospitality and cultivating unforgettable guest experiences. Our Purpose is Making Space for Genuine Hospitality, enticing our guests to return again and again. To be successful, associates must share our Pillars and Service Essentials: Hands On and Heartfelt, Sincere and Focused, Collaborative and Curious, and Conscientious. This includes possessing and demonstrating a high level of courtesy, respect, and empathy for both internal and external guests. Our playful, friendly, and enthusiastic associates treat every guest as if they were our only guest.