General Manager

About the Company

Lucky Strike Entertainment is one of the largest and most successful location-based entertainment companies in the world, operating 360 upscale and traditional bowling centers, five expansive waterparks, a large amusement park in California, and 10 upscale Boomers Family Entertainment Centers in major markets. Starting with one bowling center in 1997, the company has grown to 14,000 associates and nearly $1.4 billion in annual revenue. Hospitality is our core, and we strive to deliver memorable experiences for every guest on every visit.

About the Role

As a General Manager at Lucky Strike Entertainment, you will own the guest experience, the team, the financials, and the culture of your center. You will lead from the floor, building a place people genuinely want to return to.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day.
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives.
• Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality.
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction.
• Own full P&L performance including labor, COGS, inventory, and cost controls.
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times.

Requirements

• Significant leadership experience in a high-volume, guest-focused venue (entertainment, hospitality, or full-service restaurant).
• A proven record of driving sales growth and hitting financial targets.
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control.
• A track record of building and developing leadership teams from the ground up.
• A visible, floor-first leadership presence, especially during peak periods.
• Flexible schedule including nights, weekends, and holidays.

Benefits

• Medical, Dental, and Vision plans to select from based on your needs.
• Wellness resources to support your wellness journey.
• 401(k) Retirement Plans.
• Employee Stock Purchase Program.
• Employee Assistance Program (EAP).
• Vacation and Holidays.
• Performance-based incentives.
• Discounts on bowling, Boomer's, and waterpark admissions, retail, and events.

Pay

The pay range for this position is $70,000 to $75,000.