General Manager

About Us

We Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the world with 360 upscale and traditional bowling centers, five expansive waterparks, a large amusement park in California, and 10 upscale Boomers Family Entertainment Centers in major markets. From a humble beginning with one bowling center in 1997, we redefined an industry and built a powerhouse company with 14,000 associates and nearly $1.4 billion in annual revenue. Hospitality is our core, and we strive to deliver memorable experiences for every guest on every visit. When you join Lucky Strike, you join a team of passionate winners and give yourself the best opportunity for sustained career growth and opportunity.

About the Role

As a General Manager at Lucky Strike Entertainment, you will own the guest experience, the team, the financials, and the culture of your center, leading from the floor and building a place people genuinely want to come back to.

Responsibilities

• Lead all center operations across bowling, arcade, food and beverage, bar, and events, flexing into any role the business needs throughout the day
• Drive daily sales through direct guest engagement, event execution, and marketing initiatives
• Build and develop high-performing teams across every department, creating a culture of accountability, empowerment, and genuine hospitality
• Set performance expectations and hold teams to consistent results across sales, operations, and guest satisfaction
• Own full P&L performance including labor, COGS, inventory, and cost controls
• Keep the facility, attractions, kitchen, bar, and event spaces clean, operational, and guest-ready at all times

Requirements

• Significant leadership experience in a high-volume, guest-focused venue (entertainment, hospitality, or full-service restaurant)
• A proven record of driving sales growth and hitting financial targets
• Full P&L fluency including budgeting, forecasting, labor optimization, and cost control
• A track record of building and developing leadership teams from the ground up
• A visible, floor-first leadership presence, especially during peak periods
• Flexible schedule including nights, weekends, and holidays

Benefits

• Medical, Dental, and Vision plans to select from based on your needs
• Wellness resources to help you along your wellness journey
• 401(k) Retirement Plans
• Employee Stock Purchase Program
• Employee Assistance Program (EAP)
• Vacation and Holidays
• Performance-based incentives
• Bowling, Boomer's, and Waterpark discounts
• Retail discounts
• Event discounts, and more