General Manager

JOB SUMMARY

The General Manager is responsible for all aspects of hotel operations.

ESSENTIAL JOB FUNCTIONS

• Provide exceptional customer service to all hotel guests, making their stay comfortable and accommodating as possible while achieving team and brand goals
• Analyzes and resolves work problems to achieve work-related goals
• Develops annual budget and capital expenditure plans
• Achieves budgeted revenue and profit goals while balancing costs with guest satisfaction
• Participates in all revenue management decisions and holds staff accountable for achieving revenue goals
• Knowledge of brand operating systems
• Delegates various tasks to the AGM and/or department supervisors to ensure smooth operation of the hotel
• Assists sales team in actively selling the hotel to groups, meetings, and extended stay guests
• Ensures hiring and employee practices comply with company requirements
• Reviews discrepancy reports daily and takes necessary steps to resolve and eliminate discrepancies
• Inspects property on a regular basis and implements controls (i.e. overtime, safety deposit boxes, master keys, banks, etc.) and audits them on a regular basis to ensure their accuracy and completeness

IDEAL CORE COMPETENCIES

• Exceptional leadership and interpersonal skills with the ability to inspire and elevate a diverse team
• Knowledge of revenue generation and profit/loss implications
• A true leader of engagement with our guests and patrons
• Exceptional skills in critical thinking, problem-solving, decision-making, and delegation
• Excellent communication skills, both verbal and written

REQUIRED/PREFERRED EDUCATION AND EXPERIENCE

• 3-5 years of hotel management or leadership experience
• Bachelor's degree in Hospitality Management or related field of study is preferred, or a comparable mix of education and relevant work experience

BENEFITS WE OFFER

• Career development & work-life balance
• Paid time off
• Day-1 health, dental & vision benefits
• 401(k) with company match
• Team member discounts
• Incentive programs
• And more!

ADDITIONAL ELIGIBILITY REQUIREMENTS

• Valid driver’s license and safe driving record – satisfactory criminal background screening required – professional references from the hospitality industry

PHYSICAL DEMANDS

• Regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds

EXPECTED HOURS OF WORK

This position requires variable hours based on the needs of the hotel.

EEO STATEMENT

In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

NOTICE OF E-VERIFY PARTICIPATION

Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents: E-Verify Notice of Participation Right to Work By continuing with this application, you acknowledge that you have been informed of our participation in E‑Verify and have had the opportunity to review these notices.