General Manager

About the Role

The General Manager leads the daily operations, member experience, and occupancy growth of the Foster Coworking Summit Park location. This role ensures the space runs smoothly, delivers a unique hospitality experience, builds community within the workspace, and drives sales through relationship-building, tours, and proactive outreach.

The General Manager is the face of Foster Coworking in the local market — providing leadership, accountability, and a welcoming environment for members, partners, and guests.

Responsibilities

• Sales & Occupancy
  • Conduct tours and manage follow-up with prospective members.
  • Build and maintain relationships with local businesses, brokers, and partners.
  • Support occupancy goals through proactive outreach, networking, and community engagement.
  • Manage renewals and support retention through member relationship-building.
• Member & Community Experience
  • Serve as the primary point of contact for members with professionalism and hospitality.
  • Cultivate a welcoming, connected community environment.
  • Plan and host member events that foster engagement and collaboration.
  • Ensure member feedback is gathered and responded to in a timely manner.
• Operations & Facility Standards
  • Oversee the daily appearance, functionality, cleanliness, and safety of the location.
  • Coordinate vendor services (cleaning, IT, maintenance, coffee/hospitality partners).
  • Support move-ins and move-outs to ensure smooth transitions for members.
  • Monitor meeting room usage, supplies, and amenities to ensure consistency.
• Financial & Administrative
  • Perform monthly billing accurately and assist with member account questions.
  • Manage collections and follow-up on outstanding invoices.
  • Support reporting and forecasting related to occupancy, revenue, and pipeline.
• Leadership & Team Support
  • Provide direction to on-site staff (if applicable), including training and daily structure.
  • Foster a positive work culture centered on hospitality, professionalism, and accountability.
  • Communicate regularly with ownership/leadership to report progress, needs, and opportunities.

Qualifications

• Prior experience in hospitality, member services, community management, sales, leasing, or a similar client-facing role.
• Strong written and verbal communication skills.
• Comfortable with CRM software, scheduling tools, and general office operations.
• Confident interfacing with executives, business owners, and professional clientele.

Skills

• Warm, professional communicator
• Organized and reliable with strong follow-through
• Enjoys relationship-building and community engagement
• Comfortable representing a polished, hospitality-forward brand
• Able to multitask while maintaining calm and presence
• Takes ownership and leads with maturity

Pay

Starting salary: $60,000 annually

Plus performance-based incentives tied to occupancy, revenue growth, and sales.

Benefits

• 2 weeks of paid time off
• 5 days sick leave
• Health benefits after 90 days