GENERAL MANAGER

About the role

Reporting directly to the District Manager, the Floating General Manager holds duties related to day-to-day operations of Flik Airport Lounges. The position requires excellent communication skills, the ability to multi-task, strong team leadership, client relations, and ensures superior food quality and strong customer service skills.

Responsibilities

• Oversees all P&L and budgeting as it pertains to the account
• Manages overall day-to-day operations of the account
• Floats between multiple airport lounges managed by Flik Hospitality
• Conducts HR functions including hiring, progressive counseling, terminations
• Oversees scheduling, payroll and team training
• Maintains excellent relationships with customers, guests and Client as well as other departments
• Works with the Chef and management team in creating menus and providing top quality food
• Rolls out new culinary programs in conjunction with Company marketing and culinary team

Preferred Qualifications

• BS in Hospitality or Culinary degree preferred
• Five years of foodservice operation experience
• High-volume production and catering experience is essential
• Previous experience managing a budget
• Desire to learn and grow with a top-notch foodservice company

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed remotely, see the paid time off benefits information.