General Manager

Job Summary

Flexcar is seeking a Site Manager to lead day-to-day operations, ensuring operational excellence, cost control, and exceptional member experience. This role is responsible for making the site is maintaining full P&L compliance, fleet performance, staffing, vendor management, on time fulfillment, vehicle quality and execution of all site activities—7 days a week. The Site Manager will drive efficiency, maintain quality standards, and adapt quickly to changing business needs while fostering a culture of continuous improvement.

Who We’re Looking For

• Drive & Work Ethic – Brings urgency and energy every day. Excited about taking on additional responsibility.
• Pursuit of Excellence – Holds themselves to high standards. Never settles for “good enough.” Takes pride in their work.
• People Skills – Communicates with clarity and empathy. Builds trust with customers and teammates in moments that matter.
• Coachable & Curious – Learns fast. Applies feedback quickly. Never satisfied—always looking to improve.
• Analytical Thinking – Comfortable with data and spreadsheets. Strong analytical and problem-solving skills.
• Grit & Humility – No job is beneath them. They jump in—whether it’s troubleshooting a tech issue or washing a car.

What You’ll Do

• Oversee daily operations across the hub: manage fleet readiness, create MC (Member Concierge) schedules, and maintain strong vendor and partner relationships
• Own the full performance of a Flexcar location — including hiring, training, and leading the team
• Manage the local cost side of the P&L, making cost-conscious decisions that impact profitability and drive sustainable growth
• Ensure consistent execution across service, fleet, member experience, and inventory
• Maintain a clean, safe, and efficient physical site that meets Flexcar brand standards
• Collaborate with HQ teams to implement new programs and identify operational improvements

Customer Experience Metrics

• Customer Experience Score
• Inventroy Availability Score
• Unavailability Score
• Fleet Utilization Score

Tops Off the Tank

• Rest & Relaxation: Flexible PTO policy.
• Future Savings: Benefit from a 401(k) plan with company match from day one.
• Benefits: Excellent, low-cost healthcare coverage including medical, dental, vision, and eligibility day one.
• Drive a Flexcar! Discounted employee rate on Flexcar products and no annual membership fee.
• Weekly Pay
• And other amazing perks!

Pay & Schedule

Actual compensation will vary depending, job-related knowledge, skills, experience, and market conditions. Roles at this level may specialize as General Managers or in focused leadership roles like Fleet Manager or Member Experience Manager, depending on skills and business needs.

Benefits

• Excellent, low-cost healthcare coverage including medical, dental, vision, and eligibility day one.

Equal Opportunity Employer

Flexcar is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Flexcar provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.