General Manager

About the role

This role is designed for proven leaders who are ready to take the next step into dealership operations and business leadership. As General Manager, you will oversee overall store performance, including sales, customer experience, team development, and operational execution. We provide the tools, support, and leadership development needed to help you successfully run your dealership and continue growing your career.

Responsibilities

• Lead overall dealership performance with a focus on sales growth, profitability, customer satisfaction, and operational excellence.
• Drive sales volume and profitability objectives utilizing all sales channels in a continually changing environment.
• Execute company-wide initiatives, strategies, and marketing programs to maximize business results and meet or exceed dealership goals.
• Coach and develop high-performing teams while creating a culture of accountability and growth.
• Provide leadership and direction across dealership operations to ensure an outstanding customer experience.
• Conduct regular team meetings focused on performance, communication, and continuous improvement.
• Analyze business trends, identify opportunities, and implement strategies to improve dealership performance.

Requirements

• Proactive leadership: Take initiative, lead confidently, and assume ownership of the business without waiting to be directed.
• Drive and adaptability: Bring forward new ideas, remain open to learning, and adapt in a fast-changing environment.
• Sound judgment: Make thoughtful, informed decisions by gathering facts, weighing options, and acting with confidence.
• Strong communication skills: Communicate clearly and effectively, both verbally and in writing, with team members, leaders, and a variety of audiences.
• Critical thinking: Evaluate ideas carefully, ask thoughtful questions, and challenge assumptions when needed.
• Active listening: Seek to understand first and listen with intention rather than simply listening to respond.
• Attention to detail: Maintain a high standard of accuracy and follow-through in every aspect of the role.
• Composure under pressure: Stay level-headed and professional when navigating difficult situations.
• Collaborative mindset: Thrive in a high-performing team environment and contribute to shared success.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• 5+ years of leadership or management experience.
• General Manager, Retail Manager, Multi-Unit Manager, or other operational leadership experience preferred.
• Strong leadership, communication, and team development skills.
• Demonstrated ability to drive sales performance and operational results.

Benefits

• Medical, dental, and vision insurance with a sizable portion of premiums covered by the company.
• 401(K) retirement plan.
• Company-paid life insurance policy.
• Short and long-term disability coverage.
• Growth opportunities with over 1,000 employees promoted year over year.
• Tuition reimbursement for professional development.
• Wellness program including self-guided coaching, cash incentives, and discounts on medical premiums.
• Competitive pay across the organization.
• Consistent work schedule with Sundays off.
• Monthly bonus share, sales contests, and other recognition perks.
• World-class training and development programs.
• Paid time off, including wellness days, holidays, and vacation time (for both full-time and part-time roles).

DriveTime Family of Brands is Great Place to Work Certified, with 90% of employees reporting they feel right at home.