General Manager

About the role

We are seeking a dynamic and experienced General Manager to lead the West Palm Beach Canopy by Hilton—an exceptional luxury/lifestyle destination known for its elevated guest experience, distinctive design, and vibrant sense of place.

Key Responsibilities

• Provide strategic leadership across all hotel operations, ensuring an exceptional and consistent guest experience.
• Champion a culture of service excellence, innovation, and accountability across all departments.
• Oversee and optimize a robust Food & Beverage program, including multiple outlets, banquets, and meetings & convention space.
• Drive revenue growth through strong commercial acumen, sales alignment, and yield strategies.
• Lead budgeting, forecasting, and financial performance with a focus on profitability and cost control.
• Build, mentor, and inspire a high-performing leadership team.

Qualifications

• Significant leadership experience in luxury or lifestyle hospitality environments.
• Strong Food & Beverage background, including oversight of large-scale banquet, meetings, and convention operations.
• Demonstrated operational savvy with the ability to balance guest experience and efficiency.
• Proven financial acumen, including P&L management, budgeting, and revenue optimization.
• Experience with Hilton (or similar global brand systems) is highly preferred.
• Exceptional interpersonal, communication, and leadership skills.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO Statement

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.