General Manager

About the Role

D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals. At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Coaches are the catalysts for our fulfillment of that promise.

D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.

Responsibilities

• Serve as a key point of contact for members, with an emphasis on providing the D1 customer experience.
• Assist with member progress check-ins.
• Set up new memberships in the POS system.
• Collect and process payments.
• Provide front desk sales and information.
• Assist with special events.
• Manage all sales.

Requirements

• Associate Degree.
• 3 years of management experience.
• Ability to out-sell anyone in the room and enjoys it.
• Knowledge of gym and retail operations.
• Positive and energetic personality with a “can do” attitude.
• Strong and confident leader who can handle the pressure of this role.
• Manager who will be the first one in and the last one to leave.
• Fitness Coaching background is a plus.

Skills

• Sales: Ability to close over 50% of the leads you meet with from day one.
• Leadership: First-one-in, last-one-out leader capable of holding weekly one-on-one meetings, staff meetings, and holding staff accountable to drive business growth.
• Finance: Ability to manage the facility P&L, including monthly budget reviews with ownership, line by line.

What to Expect

• Join a fun team that understands how to work and play hard.
• Facilitate weekly staff meetings covering key data points to inform and inspire the team to take action on key changes.
• Be held accountable in financial meetings to an annual budget predicting line-by-line revenue categories, overhead, COGS, etc.
• Provide a world-class experience to every single person who walks in the door, including professional athletes.

Benefits

• Continuing education through company-sanctioned events.
• Free Family membership (maximum 2) in a state-of-the-art facility.
• Medical Insurance.
• Retirement Benefits.