General Manager

Job Responsibilities

• Strategically plans, develops and implements company policies and goals.
• Directs activities of divisions or departments such as Sales, Engineering, Front Office, Housekeeping, and F&B to affect operational efficiency and economy.
• Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.
• Ensures brand standards are met with the objective of meeting or exceeding guest expectations, communicating follow-up actions to the team as necessary.
• Prepares an annual budget with appropriate department heads to ensure the smooth operations of the hotel, set financial goals and plan expenses.
• Provides analysis and strategy of monthly business review and analysis of monthly P&L results, forecasting and STR analysis.
• Makes decisions regarding the allocation of operating budget based on department budget requests.
• Develops and executes comprehensive sales and marketing plans and programs, both short and long range, to support sales and revenue objectives of organization.
• Provides monthly analytics/metrics, reporting on the effectiveness of the strategies.
• Researches, analyzes, and monitors financial, technological, and demographic factors to capitalize on market opportunities and minimize effects of competitive activity.
• Anticipates and recommends strategies for need periods and helps maximize revenue generation in peak times.
• Monitors actual sales and revenues to determine variance and assess goal accomplishments.
• Creates an environment in which all employees have the ability to reach their full potential.
• Performs special projects and other responsibilities as assigned.

Job Qualifications/Requirements

• Education: Bachelor’s degree is required or an equivalent combination of education and experience.
• Experience: Minimum 5 years of Resort/Hotel Management Experience. Marriott experience is a plus.