General Manager

We're pizza's future—a mission-driven, culture-carrying community. We're that better flavor, quality ingredients, kinda pie. We're not 'Big Pizza,' and proud to be so. Because we're doing more: a more livable wage, a more socially conscious vision, and more real actions. Expect more from us.

About the role

Shop Leaders are responsible for the day-to-day operations, delivering on our brand promise to our team members and guests, while driving top-notch results across key performance indicators.

Responsibilities

• Manage P+L by following cash control/security procedures, managing inventory, managing labor, reviewing financial reports, and taking proactive steps to drive the business
• Lead weekly manager and pre-shift meetings to drive key goals and objectives throughout the Shop
• Maintain fast, accurate service, positive guest experience, and ensure consistent execution against quality standards
• Adhere to health and safety codes, as well as Company safety and security policies
• Recruit, interview, and hire team members; conduct performance reviews
• Develop future leaders for the business
• Engage in feedback conversations and manage team performance
• Follow preventative maintenance program for facility, equipment, and shop cleanliness
• Build relationships with vendors, community, and neighbors

Requirements

• High School Diploma or GED; advanced degree a plus
• At least 2 years of experience leading a restaurant, managing financials, and overseeing upwards of 25 employees
• At least 18 years of age
• Food Handlers license or ServSafe certification required
• Strong time-management skills; ability to multi-task, prioritize, and organize
• Ability to select, develop, inspire, and manage strong teams
• Strong communication skills, both written and verbal
• Ability to delegate, follow-up, and hold employees accountable
• Proficient knowledge of computers, point of sale software, and restaurant back office software and reporting tools, including labor scheduling and inventory
• Available to work late nights, weekends, and holidays

In-Shop Requirements

• Must spend 80-90% of working shift on the floor or in the front of the shop
• Able to be on feet for extended periods of time
• Be able to lift at least 30 pounds regularly and frequently reach, crouch, squat, and bend
• Be able to exert well-paced mobility for up to 8 hours or as needed
• Be able to handle a knife confidently
• Be able to work in warm and cool environments with high-volume music playing
• Be able to tolerate potential allergens, including tree nut, egg, dairy, gluten, soy, and shellfish
• Be able to speak conversational English

Benefits

• Flexible scheduling to match your lifestyle
• Unmatched growth opportunity
• Medical, dental, and vision benefits starting on day one
• Tax-free Commuter and Cell Phone Benefits
• 3-week Paid time off, including Thanksgiving Day and Christmas Day
• 15% of Base Salary Annual Bonus
• Option to participate in company 401k
• Company swag you'll actually want to wear
• Free pizza