General Manager

About the role

Chipotle is growing fast – we're opening a restaurant almost every day, and we need leaders to grow with us! Our General Managers lead from the front and in this role, you'll hire and develop great people, build a winning culture, and run a strong business. You'll join a team that's committed to Cultivating a Better World while sharpening your leadership and operations skills along the way.

What's In It For You

• Medical, dental, and vision insurance & retirement savings plan
• Quarterly bonus program
• Opportunities for people development bonuses
• Tuition assistance (subject to eligibility requirements)
• Career growth
• Paid time off
• Holiday closures

Responsibilities

• Be guest obsessed – uphold top-notch standards of excellence and hospitality
• Ensure speed of service, accuracy, and positive guest obsessed experience
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle's training tools and resources
• Direct our team members to deliver accurate and on-time digital orders
• Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing… you get the idea)
• Ensure the dining room remains clean and the restaurant is always guest-ready
• Uphold food safety, operational, and compliance standards
• Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Requirements

• A Guest Obsessed passion for hospitality
• Friendly and enthusiastic attitude
• Genuine enthusiasm for people development and leading others
• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
• A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)

Physical Work Environment

The physical work environment includes working in a fast-paced kitchen environment and interacting with customers. The role requires the ability to stand and walk around the restaurant for 10 hours a day, lift 50lbs./25kgs., and other physical activities necessary to complete the responsibilities of the job. It includes working around varied temperatures, tasting and preparing food, and strong communication with the Chipotle team and customers.