General Manager

Overview

Located in the heart of Century City, this newly reimagined luxury hotel is undergoing a full transformation ahead of its anticipated early-2027 debut. Designed to bring a fresh perspective to modern, understated luxury in Los Angeles, the hotel will feature approximately 360 thoughtfully appointed guest rooms and suites, a lively lobby bar, a signature restaurant, outdoor pool, bar, and lounge with sweeping city views—creating a vibrant destination for both travelers and locals.

Key Responsibilities

• Lead, direct, and oversee all aspects of Century City Hotel’s pre-opening, opening, and stabilization phases, ensuring operational readiness and a strong culture of service excellence.
• Partner closely with ownership, maintaining open and transparent communication while aligning on service standards, financial performance, and long-term vision.
• Serve as a highly visible leader across the hotel, setting the tone for a luxury, guest-centric culture rooted in personalized service and attention to detail.
• Build, mentor, and inspire a best-in-class team of approximately 350–400 team members, fostering professionalism, accountability, and elevated service standards.
• Oversee all hotel operations, including Rooms, Food & Beverage, Finance, Sales & Marketing, Engineering, and Human Resources, ensuring seamless collaboration across departments.
• Lead key pre-opening initiatives including P&L development, departmental planning, recruitment, vendor selection, and SOP implementation, aligning operational strategy with ownership expectations.
• Successfully position Century City Hotel within the luxury segment, delivering exceptional guest satisfaction, operational excellence, and strong financial performance.
• Act as a confident and articulate ambassador for the hotel, engaging effectively with ownership, internal stakeholders, community partners, and media.

Qualifications

• Minimum 10 years of progressive hotel leadership experience, including 5+ years as a General Manager in a full-service or luxury property.
• Proven success leading a hotel opening or major renovation within the luxury or upper-upscale segment.
• Demonstrated ability to work effectively with an active ownership group, balancing transparency, diplomacy, and accountability.
• Strong financial acumen with experience managing P&L performance and revenue strategies.
• Exceptional communication and leadership skills with the ability to inspire large, diverse teams and build a high-performance culture.
• Strategic mindset paired with operational discipline—comfortable leading both vision and execution.
• Bachelor’s degree in Hospitality Management or a related field preferred.

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Pay

USD $250,000.00 - USD $300,000.00 /Yr.

Schedule

N/A