General Manager

Responsibilities

• Hire, manage, supervise, and train restaurant team members
• Ensure a gold standard guest experience
• Ensure the safety of guests, team members, and property
• Oversee the quality of food and beverage offerings
• Prepare and modify team member work schedules and food and beverage orders
• Conduct daily briefings on matters of importance to the team
• Manage all necessary repair and maintenance issues
• Manage the Restaurant Risk Review audit process and implement necessary changes
• Update the daily communication board with key restaurant and promotion announcements
• Facilitate and participate in Continued Education Program
• Perform Open/Mid-Day/Closing duties
• Facilitate 10 Minute drills with team members focusing on cleaning and sanitation
• Ensure 100% compliance with all Company policies and laws, including health and safety standards
• Ensure compliance with BJ’s Code of Ethics, Integrity and Conduct, BJ’s Seven C’s, and BJ’s Principles of Professional Service
• Operational Execution
• Food & Beverage Execution
• Team Member Relations
• Service Execution and Guest Relations

Qualifications

• A minimum of 5 years full service, high volume, casual dining restaurant management experience
• High personal integrity, professionalism, and maturity
• Solid relationship management and performance management skills
• Strong understanding of BJ’s goals and objectives
• Exceptional interpersonal skills, with a focus on listening and questioning skills
• Strong writing and documentation skills
• Proven problem-solving abilities
• Exceptional guest service orientation
• Experience working in a team-oriented, collaborative environment
• Ability to stand and walk around a restaurant to supervise operations for the duration of an 8-10 hour shift
• Ability to lift 50 pounds
• Ability to bend, stoop, and raise arms above head on occasion
• Ability to speak, read, and write English

Benefits

Lucrative compensation package
Growing company with 200+ restaurants and several new restaurant openings yearly across the country
Career advancement and leadership conferences and development programs
Comprehensive Benefits - Medical, Dental, Vision & Life Insurance, and 401K
Paid vacation time
Culture that celebrates diversity, equity, and inclusion with our WeCAN & IDEA groups
Community involvement and philanthropy - We love giving back to our communities
Quarterly bonus potential
Daily Pay - On Demand access to earned pay
Fun environment
Relocation opportunities throughout the country
And more!