General Manager
About the role
We are the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction. Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth.
The General Manager works closely with the Operating Partner to build and maintain a strong team that delivers a top-notch car wash experience. This means ensuring everything runs smoothly, efficiently, and within budget. They are also responsible for keeping the site looking great, well-maintained, and operating at its best. Most importantly, the General Manager helps create a positive culture by leading with the company’s values and making sure the team stays focused on delivering great service every day. This includes spending time at the pay station greeting customers and actively selling memberships to single-wash customers.
Responsibilities
- Serve customers in a friendly manner with a big smile
- Be cooperative with team members and follow company systems
- Learn new skills in safety, mechanical, and customer service
- Maintain a clean appearance according to company standards
- Assist the Operating Partner with all aspects of running a car wash
- Lead and mentor by example
- Act as a problem solver
Requirements
The ideal candidate will have experience in manufacturing, operations, production, distribution, logistics, or other process-driven environments where success depends on managing people, maintaining standards, improving efficiency, and delivering consistent results. They should be comfortable leading from the front, working in a fast-paced setting, and balancing customer service with operational excellence.
Benefits
- Fast-paced, high-volume environment
- Active work outside
- Growth opportunity (promote from within; Big Dan's is rapidly expanding with management positions at current or future locations)
- Paid training
- Salary plus bonus