General Manager

About the role

The General Manager works closely with the Operating Partner to build and maintain a strong team that delivers a top-notch car wash experience. This means making sure everything runs smoothly, efficiently, and within budget. They are also responsible for keeping the site looking great, well-maintained, and operating at its best. Most importantly, the General Manager helps create a positive culture by leading with the company's values and making sure the team stays focused on delivering great service every day. This includes spending time at the pay station greeting customers and actively selling memberships to single-wash customers.

Responsibilities

• Serve our customers in a friendly manner with a big smile
• Be cooperative with your team members and follow our systems
• Learn new skills in areas of safety, mechanical, and customer service
• Maintain a clean appearance according to our standards
• Assist the Operating Partner with all aspects of running a wash
• Lead and mentor by example
• Be a problem solver

Qualifications

• Experience in manufacturing, operations, production, distribution, logistics, or other process-driven environments where success depends on managing people, maintaining standards, improving efficiency, and delivering consistent results
• Comfortable leading from the front, working in a fast-paced setting, and balancing customer service with operational excellence

Benefits

• Fast-paced, high-volume environment
• Active work outside
• Growth opportunity – we promote from within, with management positions available at current or future locations
• Paid training
• Salary plus bonus