General Manager, Armani/Casa

About the Role

As the leader of the store, you will inspire and motivate a diverse leadership and sales team daily. You will align the team on driving sales, providing an excellent client experience, building strong talent, and ensuring the store operates efficiently. Your entrepreneurial spirit, passion for the brand, and knowledge of the luxury/retail business will influence both client and associate experiences. You will provide input on merchandising, marketing, and client relationship strategies while gaining front-line insights to improve store performance. Your role includes shaping and executing store strategies to build trusting relationships and drive revenue, as well as ensuring clear communication across the team.

To succeed, you must lead by example with integrity, collaborate effectively, and demonstrate intellectual curiosity, strategic thinking, and results-driven leadership through ambiguity and change. You will oversee end-to-end store management, including labor and supply budgets.

Responsibilities

• Meet and/or exceed sales goals.
• Analyze store sales reports to determine business needs and set strategies.
• Track, monitor, and communicate business results.
• Seek new ways to increase business.
• Support the development of associates' sales techniques to maximize sales.
• Coordinate with advertising and public relations to support sales.
• Maintain in-depth knowledge of merchandise.
• Monitor competition and maintain awareness of industry trends.
• Implement and maintain merchandising directives and strategies.
• Build and maintain communication with buyers.
• Ensure timely processing of deliveries.
• Maintain thorough knowledge of stock levels.
• Monitor inventory to control shrinkage, ticketing, sensors, and storage.
• Control store expenses and maintain operating budgets to reduce costs.
• Recruit, train, and develop staff to fill management positions with qualified personnel.
• Support and promote loss prevention in risk management, physical security, cash controls, and inventory management.
• Promote and ensure compliance with Point-of-Sale processes, including register procedures and policies.

Requirements

• Minimum 5+ years of management experience in a high-end retail environment.
• Proven sales background.
• Proficient in Microsoft Word, Excel, PowerPoint, and Lotus Notes.
• Strong interpersonal, verbal, and written communication skills.
• Ability to work independently with excellent time management and organizational skills.
• College degree or equivalent experience.

Benefits

• Medical, dental, and vision coverage.
• Short- and long-term disability insurance.
• Various paid time off programs.
• Employee discounts and perks.
• Retirement plans with employer contributions.

Note: Availability of benefits may be subject to work location, employment type, and eligibility requirements.

Pay

$120,000.00 (salary will be negotiated based on relevant skills and experience).