General Manager - Apperson

About the role

Wendys of Western Virginia, a locally owned franchise with 14 restaurants, is growing and seeking energetic General Managers to manage staff and operations at locations across Roanoke and Lynchburg. The role offers opportunities for challenge and recognition, seeking career‑minded, motivated individuals with strong interpersonal skills who can build a team that works together to increase profits, provide superior service, and strive for excellence. As a leader and role model, the General Manager sets the tone for a fun, fast‑paced, family‑friendly environment and enjoys a stable environment with flexible schedules that support quality of life.

Responsibilities

• Work with your team to create a restaurant of choice by providing the best food in a friendly and fast‑paced environment.
• Properly control and monitor store cash, inventory, and equipment.
• Empower and assist your team in achieving organizational goals that support the collective goal of “Service Excellence for every customer that we serve.”
• Set the standard of Continuous Improvement of Quality, Service and Cleanliness on all dayparts with your team, including monitoring the quality of food being served to customers.
• Perform HR duties for employees in a way that maximizes employee engagement and retention.
• Interview and recommend candidates for selection to achieve proper staffing levels.
• Complete all required administrative duties.
• Provide A+ training for every employee through established systems.
• Ensure all food safety procedures are executed at a high level, in accordance with Company and Health Department standards.

Benefits

• Competitive Wages
• Free Meals
• Quarterly Incentive Bonuses
• Voluntary Group Health/Life/Dental Insurance
• 401(K) Retirement Plans
• Vacation Pay
• Extensive Training Programs

Qualifications

• Restaurant/Retail experience (experienced in serving customers)
• College degree or 3‑4 years line operations experience in the restaurant industry
• Ability to work flexible schedules that may include late nights (most drive‑thrus open till midnight)
• Customer Service Skills, Effective Communication, Leadership/Organizational Skills
• Ability to stand for long periods without a break, and be able to travel to the bank, other restaurants, Area Office, etc.
• Reliability is a MUST

Schedule

Flexible schedules are offered, which may include late nights as most drive‑thrus remain open until midnight.