General Manager 4 - Food

About the role

In this leadership role, you will oversee daily food service operations, ensuring exceptional quality, efficiency, and customer satisfaction. You’ll guide and develop your team while managing financial performance and building strong relationships with clients and customers to support sustained success. You are accountable for managing people, setting direction and deploying resources; typically responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on your ability to influence and negotiate with parts of the organization. Progression within the Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. You are accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Responsibilities

• Oversee daily food service operations, ensuring exceptional quality, efficiency, and customer satisfaction.
• Guide and develop your team while managing financial performance and building strong relationships with clients and customers.
• Manage people, set direction, and deploy resources.
• Conduct performance evaluations, pay reviews, and hire/fire decisions.
• Achieve results through the work of others by influencing and negotiating with other parts of the organization.
• Demonstrate progression in the Career Band by acquiring broad technical expertise, business and industry knowledge, and process and people leadership capabilities.
• Be accountable for business, functional or operational areas, processes or programs, which may involve dotted-line or matrixed management.

Requirements

• Bachelor’s degree or equivalent experience
• 2‑5 years of management experience
• 2‑5 years of related experience

Qualifications

• Proven experience in food service management or directorship, preferably in large or complex settings.
• Leadership skills with a track record of building positive team culture, employee retention, and staff development.
• Solid financial expertise, including budgeting, cost control, and performance analysis.
• Hands‑on, results‑oriented approach with the skillset to support and motivate teams in a fast‑paced environment.
• Effective communication and collaboration skills to work cross‑functionally and maintain strong client relationships.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement