General Manager 11586
We are a growing Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization. From Team Member to Restaurant General Manager, the job opportunities are challenging and fun.
About the Role
As an integral member of the Burger King Team, the Restaurant General Manager (RGM) has overall responsibility for managing daily operations of a single restaurant (10-45 employees), ensuring delivery on guest satisfaction, and ensuring desired restaurant outcomes (i.e., increased sales, profitability, and employee retention). The RGM leads the restaurant management team and oversees financial controls, operations, people development, guest service, and BKC compliance within the restaurant across all shifts. This position is overseen by a District Manager (DM) and directly manages Team Members, Shift Coordinators, and Assistant Managers. The RGM interacts with restaurant team members, restaurant management, DMs, customers, members of the field operations team, and outside vendors.
The RGM should be able to work long and/or irregular shifts, including extra shifts, as needed, for the proper functioning of the restaurant.
Responsibilities
- Manage daily operations of a single restaurant with 10-45 employees.
- Ensure guest satisfaction and desired restaurant outcomes (increased sales, profitability, and employee retention).
- Lead the restaurant management team and oversee financial controls, operations, people development, guest service, and BKC compliance across all shifts.
- Work long and/or irregular shifts as needed.
- Interact with team members, management, customers, and vendors.
Requirements
- High School Diploma or GED required; 2 years of college preferred.
- Complete all internal certification programs.
- 1-2 years of restaurant management experience.
- Strong understanding of P&L interpretation and management to influence profitability.
- Ability to prioritize and organize own and others' work and time to meet deadlines and objectives.
- Must be at least eighteen (18) years of age.
Benefits
- Scholarship Fund Program: Provides scholarships ranging from $1,000 to $50,000 to Burger King team members, their families, and high school seniors.
- Emergency Fund: Provides short-term financial assistance to employees experiencing hardships due to natural disasters, illness, fires, or other unexpected events.
- Discount Program: Offers discounts on glasses, hearing aids, weight loss programs, step tracking devices, shoes, and more.
- Provider Finder/Cost Estimation Tool: Allows members to find in-network providers and get cost estimations before visits.
- Wellness Program: Earn points for activities like achieving step goals, redeemable for wellness-related items.
- Pregnancy Planning Tool: Helps track fertility, baby growth, milestones, and more.
The Company reserves the right to conduct a background check, and employment may be conditioned on satisfactory results.
Location: 2333 Ogden Ave, Aurora, Illinois 60505