General Manager(01342) - 344 Church St S

Overview

You thrive on leadership and have a natural ability to ensure everything runs smoothly—at home and at work. If you're ready to step into a management role, Domino's Pizza is hiring General Managers. This is a demanding position that requires strong judgment, math skills, and the ability to multitask. If you're a natural leader, this could be the perfect opportunity for you.

Responsibilities

• Oversee all aspects of store operations during your shift, including cost control, inventory, cash management, and customer relations.
• Set the tone and example for the store, maintaining high standards at all times.
• Perform duties of Customer Service Representatives and Delivery Drivers, including:
  • Greeting customers and taking orders (in-person and over the phone).
  • Operating the cash register and handling payments.
  • Preparing fast, accurate, and consistent products while following portion sizes, recipes, and baking procedures.
  • Delivering orders safely and courteously by vehicle.
  • Maintaining cleanliness throughout the restaurant, from the front to the back of the store.
• Manage a team of 3 to 30 employees during your shift, ensuring they are in the right place, at the right time, and performing their duties correctly.
• Maintain a professional appearance in compliance with Domino's Pizza Grooming Standards.

Requirements

• Experience leading a team; ability to motivate and manage staff effectively.
• A clean driving record and the ability to pass a Motor Vehicle Record check.
• Access to a reliable, insured vehicle and a valid driver’s license.
• Strong role model qualities—punctuality, positive attitude, and high personal standards.
• Willingness to work flexible hours, including weekends and holidays, as stores are open 7 days a week.
• Must be at least 18 years old.

Skills

• Ability to comprehend and give clear written and verbal instructions.
• Strong communication skills for processing orders over the phone and in person.
• Proficiency in basic math (addition, subtraction, multiplication, division) and making correct monetary change.
• Hand-eye coordination for rapid and accurate movements, including order entry on a computer or touch screen.

Work Conditions

• Exposure to varying and sometimes adverse weather conditions when performing outside tasks (e.g., removing trash).
• In-store temperatures ranging from 36°F in coolers to 90°F or higher in work areas, with sudden temperature changes.
• Exposure to food odors, cornmeal dust, and cramped spaces (e.g., walk-in cooler).
• Hot surfaces and tools (ovens up to 500°F or higher) and sharp edges/moving mechanical parts.

Physical Requirements

• Standing: Most tasks are performed while standing.
• Walking: Short distances on surfaces like ceramic tile or linoleum; work surfaces range from 36 to 48 inches in height.
• Sitting: Paperwork is completed at a desk or table in an office area.
• Lifting:
  • Unloading bulk deliveries (twice a week or more) using a hand truck; cases may weigh up to 50 pounds and measure up to 3' x 1.5'.
  • Stacking cases from the floor onto shelves up to 72 inches high.
  • Carrying large cans (3 lbs, 7 oz) from workstations to storage shelves.
  • Occasionally carrying pizza sauce (30 lbs) from storage to the front of the store.
  • Carrying trays of pizza dough (12 lbs per tray) over short distances.

Sensory and Temperament Requirements

• Sensing:
  • Clear verbal and hearing ability for phone and in-person communication.
  • Near and mid-range vision for most tasks, including depth perception.
  • Ability to differentiate between hot and cold surfaces.
• Temperament:
  • Ability to direct activities, perform repetitive tasks, and work alone or with others.
  • Capacity to work under stress, meet quality control standards, and interact effectively with people.
  • Strong analytical and decision-making skills for compiling data and making judgments.