General Leadership Inquiries - New Hotel Opening - The Nell New York
Aspen Hospitality · New York, NY · 2 wk ago
On-siteCustomer Service$75k–$200k/yrFull-time
Property Summary
For 35 years at the base of Aspen Mountain, The Little Nell has shaped a rare world where the utmost in service is delivered with charisma and passion. That way of being now finds a second home in Rockefeller Center. Sitting at the center of a city constantly shaping culture, The Nell New York unlocks distinctive access to memory-defining experiences. We connect our guests with the studios, galleries, dining rooms, and people writing what's next, exciting curiosity and belonging in ways that feel intuitive.
Job Description
- Hiring for all leadership positions within the following hotel departments: Front Desk, Guest Services, Housekeeping, Engineering, HR, IT, Accounting, Sales, Banquets, Culinary, and Restaurant.
Qualifications
- Education & Experience Requirements:
- Bachelor's degree in business administration, Hotel and Restaurant Management or related degree or equivalent additional experience in the hotel industry
- Minimum 5 years of progressive leadership experience in luxury hospitality
- Knowledge, Skills & Abilities:
- Proficient knowledge of industry trends and best practices
- Strong communication and interpersonal skills, with a desire to learn and grow in the hospitality industry
- Proficient knowledge in computer programs such as Microsoft Office
- Strong problem-solving mindset and a passion for delivering excellent guest experiences
- Skilled in influencing and acting as a role model to others
- Strong desire to learn all operational and strategic facets of the business
- Ability to communicate in English and Spanish preferred
- Ability to comply with all policies and procedures for Hotel Operations and Food & Beverage departments
- Ability to manage and lead diverse teams, fostering a positive and productive work environment
- Ability to assist in emergency and security procedures as directed by management
- Ability to maintain a positive, professional, team-player attitude
- Ability to quickly adapt to changes in processes, customer flow, environments, and tasks
- Ability to handle interpersonal and team conflicts in a constructive manner
- Ability to work weekends, evenings and holidays according to business and scheduling needs
Job Benefits
- Enrollment dates differ across the various programs.
- Health, Dental and Vision Insurance Programs
- Flexible Spending Account Programs
- Life Insurance Programs
- Paid Time Off Programs
- Paid Leave Programs
- 401(k) Savings Plan
- Employee Ski Pass and Dependent Ski Passes
- Other company perks
Physical Demands
- Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time
- Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces
- Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance
Additional Information
- Work Environment & Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
- To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.
Reasonable Accommodations
- This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.
E-Verify
- Aspen One participates in E-Verify. E-Verify & Right to Work Poster