General Interest - Coaching Roles

About the role

The Perinatal Behavioral Health Coach (PBHC) is a core member of the collaborative care team, which includes OB providers, Care Coordinators, Licensed Therapists, and Psychiatric Consultants. The PBHC is responsible for providing virtual coaching sessions for patients in the collaborative care program.

Responsibilities

• Support the mental health of pregnant and postpartum patients via telehealth for an assigned patient caseload.
• Provide patient education about common perinatal mental health disorders and the available treatment options.
• Document patient progress and client encounters in a HIPAA-compliant electronic medical record (EMR) system and client registry provided by FamilyWell.
• Communicate patient progress with FamilyWell Care Team members.
• Identify patients who are not improving and may need more intensive mental health care and report any concerns to the Care Manager and the Psychiatric Consultant.
• Develop and complete relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged from the program.

Requirements

• Qualified applicants must have at least 1 year of coaching experience or experience working directly with perinatal or perimenopause patients.
• Completion of the FamilyWell Perinatal Behavioral Health Coaching Certification program within 3 months of start date (if not previously completed).
• Passionate, driven, & inspired by a mission to improve perinatal mental healthcare, particularly in vulnerable patient populations.

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, or a related field (preferred)
• Certified Behavioral Health Coach (through FamilyWell’s Perinatal Behavioral Health Certification Program) OR PMH-C through Postpartum Support International (strongly preferred)

Key Competencies

• Empathy and Compassion: Ability to understand and support the unique challenges of pregnant and postpartum patients.
• Communication: Strong verbal and written communication skills for effective interactions.
• Cultural Sensitivity: Respectful of diverse backgrounds and experiences, particularly in a perinatal context.
• Adaptability: We’re a fast-growing company, constantly looking to make improvements as we go. Our team is scrappy, resilient, and always iterating to make our program even better for our patients.