General Employment Application

About the role

We are seeking individuals who enjoy helping meet the needs of members through listening, identifying, and recommending credit union products and services. You should prioritize the thoroughness and accuracy of your work, focus on customer/member satisfaction and service, and be able to handle all problems and complaints with professionalism and courtesy.

Responsibilities

• Helping members achieve their financial goals through credit union products and services
• Listening to member needs and providing tailored recommendations
• Ensuring accurate and timely processing of transactions and requests
• Providing excellent customer service to ensure member satisfaction
• Handling inquiries and complaints in a professional manner

Requirements

• A High School Diploma or Equivalent
• A positive attitude and great work ethic
• A commitment to continuous learning and development
• The ability to work independently and as part of a team
• A strong customer service orientation

Qualifications

• Experience in a customer service or related field is preferred
• Strong organizational and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

Skills

• Customer service skills
• Problem-solving abilities
• Attention to detail
• Communication skills

Benefits

• Competitive Pay
• Student Loan Reimbursement
• Tuition Assistance
• Wellness Programs
• Community Involvement and Paid Volunteer Time
• Professional Development/Award Winning Training Program
• 401K with Match
• Comprehensive Benefits Package
• Generous Paid Time Off

Pay

Details about pay are not specified in this posting.

Schedule

Details about the schedule are not specified in this posting.

Benefits

Details about benefits are not specified in this posting.

Application Instructions

Please submit your general application here in order to be considered for future employment opportunities. Our team will reach out if we have an open role that matches your experience.