General Cleaner Macys South Park Center STRONGSVILLE

About the Role

To perform a variety of cleaning activities in assigned buildings/facilities, keeping them in clean, sanitary, and orderly condition, and to perform other related tasks as assigned.

Responsibilities

• High Dusting: Using a treated high duster, clean surfaces above shoulder height in a counter-clockwise direction (e.g., lights above doors, curtain tips, vents, and ledges). Gently brush the duster downward into the service cart.
• Sanitizing / Spot Cleaning:
  • Use a germicidal solution to sanitize surfaces below shoulder height (e.g., ledges, chairs, telephones, countertops, and trashcans) in a counter-clockwise direction.
  • Remove fingerprints and smudges from doorknobs and walls using the proper solution.
  • Spot clean windows as needed.
• Bathroom Cleaning:
  • Wipe down surfaces with germicidal solution in the following order: above and below sink, toilet seat, and outside of toilet bowl.
  • Clean the inside of the toilet with a Johnnie Mop and germicidal solution, paying attention to the rim.
  • Clean and check soap and paper dispensers daily; refill as needed.
• Trash Removal: Empty trash cans. If liquid is present, remove the liner, wipe the can, and replace with a clean liner.
• Floor Dusting or Vacuuming:
  • Use a treated dust mophead in an “S” stroke pattern, starting at the back of the room. Dust under all furniture and in restrooms, stopping just inside the door.
  • Clean the mophead with a counter brush and dispose of dust into the service cart.
  • When vacuuming, start at the back of the room and work toward the door, ensuring to clean under chairs and furniture.
• Grounds Care:
  • Clean and check outside areas several times daily:
    • Empty and clean ash urns and trash cans.
    • Police sidewalks, flower beds, and curb lines for trash and cigarette butts.
    • Spot clean spills on sidewalks; remove gum with a scraper.
    • Wipe benches, vending machines, and lower window ledges.
    • High dust for dust and cobwebs; clean public area glass as needed.
    • Police parking lots for trash.
• Public Common Areas:
  • Dust mop and spot mop main hallways.
  • Clean glass several times daily.
  • Clean planters and remove bird waste inside and out.
  • Check for cobwebs and perform high dusting of window areas at least twice per week; inspect corners and edges for dirt or debris.
• Food Court:
  • Clean, remove trash, and sanitize tables; place chairs back under tables.
  • Spot clean spills.
  • Empty and clean trash cans.
  • Remove accumulated dirty trays to the wash room, clean using a tray power washer, and stack clean trays for reuse.
  • Police outside eating areas.
• Floor Sanitizing: Use the proper germicidal solution, starting at the back of the room. Mop under furniture and behind doors while backing out of the room.
• Inspection: After completing a room, mentally review cleaning steps and visually check furniture placement. Make corrections as needed.
• Daily Maintenance: Clean halls, lobbies, stairs, water fountains, furniture, and perform wall spotting and high dusting.
• Customer Relations and Service:
  • Knock lightly before entering occupied rooms.
  • Be friendly, cheerful, and courteous to customers; answer questions helpfully or refer them to someone who can.
  • Report broken or out-of-order items to your supervisor.
  • Work quietly, minimize noise, and stay in your assigned area unless directed otherwise by your supervisor.
  • Maintain a clean and neat personal appearance.
  • Report incomplete work assignments to your supervisor at the end of your shift.
• Perform other duties as assigned, including floor care (e.g., stripping and waxing floors, carpet extraction, auto scrubbing, and buffing).

Requirements

• Knowledge of:
  • Basic operations of janitorial work.
  • Methods, materials, and equipment used in janitorial work.
  • Safe work practices and the use of toxic/non-toxic chemicals (per MSDS sheets).
• Ability to:
  • Understand and follow oral and written instructions.
  • Communicate sufficiently with co-workers and supervisors.
  • Operate powered and non-powered janitorial equipment.
  • Interpret written instructions and warning labels on cleaning chemicals.
• Physical Demands:
  • Walk, stand, or sit for extended periods.
  • Lift/carry 1–30 lbs. of equipment, supplies, or trash.
  • Push/pull with both hands and arms, exerting 5–35 lbs. of force.
  • Climb stairs and ladders while cleaning upper areas or drapes.
  • Bend, twist, and balance at the waist, knees, and neck throughout the shift.
  • Kneel, crouch, or crawl while cleaning lower areas or retrieving supplies.
  • Reach, handle, grasp, and finger while operating equipment or cleaning surfaces.
  • Overhead reaching throughout the shift.
  • Good vision (including depth perception and hand-eye coordination) for cleaning tasks and safety.