General Cleaner H&M Liberty Center

About the role

To perform a variety of cleaning activities in assigned buildings/facilities, keeping them in clean, sanitary and orderly condition and to perform other tasks related to the area of assignment.

Responsibilities

• High Dusting: Using a treated high duster, begin cleaning in a counter‑clockwise direction around the room — high dust surfaces above shoulder height (lights above doors, curtain tips, vents, ledges). Clean the high duster by gently brushing in a downward direction into the service cart.
• Sanitizing / Spot Cleaning: Using a germicidal solution, work counter‑clockwise around the room sanitizing surfaces below shoulder height (ledges, chairs, telephone, countertops, trash cans). Remove fingerprints and smudges from doorknobs and walls with proper solution. Spot clean windows.
• Bathroom Cleaning: Using germicidal solution, wipe down in order: above and below sink; toilet seat and outside of toilet bowl; inside of toilet with a Johnnie Mop and proper germicidal solution, attending to the rim. Clean and check soap and paper dispensers daily; refill as needed.
• Empty Trash Cans: If liquid is inside, remove liner and wipe can; place a clean liner.
• Floor Dusting or Vacuuming: Using a treated dust mophead, start at the back of the room with an “S” stroke to catch dust on the leading edge. Dust under all furniture and in restrooms, stopping just inside the door. Clean mophead with counter brush (downward stroke), sweep dust onto dustpan, dispose into service cart. When vacuuming, start at the back and work toward the door, getting under chairs and furniture.
• Grounds Care — Outside Areas: Clean and check several times daily: empty and clean ash urns and trash cans; police sidewalks, flower beds, and curb line for trash and cigarette butts; spot clean spills on sidewalk; remove gum with scraper; wipe benches and vending machines; wipe lower window ledges; high dust for dust and cobwebs; clean public area glass as necessary; police parking lot for trash.
• Public Common Areas: Dust mop and spot mop main hallways. Ensure glass is cleaned several times daily; planters are cleaned and free of bird waste inside and out; check for cobwebs/high dust window areas at least twice per week; check all corners and edges for dirt, cobwebs, and debris.
• Food Court: Clean, remove trash, and sanitize tables; place chairs back under tables; spot clean spills; empty and clean trash cans; remove accumulated dirty trays to wash room and clean using tray power washer; stack clean trays on shelf for recycled use; police outside eating areas.
• Floor Sanitizing: Using proper germicidal solution, start at the back of the room; mop under furniture and behind doors as you back out.
• Your Inspection: After completing the room, mentally review cleaning steps and visually check furniture placement; make corrections as needed to prevent problems/complaints.
• Daily Coverage: Hall, lobby, stairs, water fountains, furniture, wall spotting, and high dusting are done daily.
• Customer Relations and Service: Knock lightly before entering occupied rooms; be friendly and cheerful; answer questions helpfully or refer to someone who can; report broken or out‑of‑order items to supervisor; work and speak quietly; reduce or eliminate noise; stay in assigned area unless directed by supervisor; no loud talking or laughing; maintain clean, neat personal appearance; if work is not completed by end of shift, report to supervisor; always be courteous.
• Additional Duties: Performs other duties as assigned or directed by supervisor and/or Account Manager (may include floor care — stripping and waxing floors, extraction and bonneting of carpets, auto scrub and buffing of floors).

Qualifications

Knowledge of:

• Basic operations of janitorial work
• Basic methods, materials, and equipment used in janitorial work
• Basic safe work practices
• The use of toxic and non‑toxic chemicals (per MSDS sheets)

Ability to:

• Understand and follow oral and written instructions
• Sufficiently communicate with co‑workers and supervisors
• Operate powered and non‑powered janitorial equipment
• Interpret written instructions and warning labels on cleaning chemicals
• Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include:
  • Walking, standing, or sitting for extended periods
  • Operating powered and non‑powered equipment
  • Lifting/carrying 1–30 lbs. equipment, supplies, trash
  • Push/pull using both hands and arms while performing cleaning duties, exerting 5–35 lbs force
  • Climbing stairs and ladders while cleaning upper areas, drapes
  • Bending/twisting/balancing at waist, knees, neck throughout shift
  • Kneeling/crouching/crawling while cleaning lower areas, retrieving supplies from lower shelves
  • Reaching, handling, grasping, and fingering while operating equipment, using hand and power tools, wiping and cleaning surfaces, and using cleaning equipment
  • Overhead reaching required throughout shift
  • Sight — performing cleaning tasks and maintaining safety standards; requires depth perception, hand‑eye coordination in operation of equipment and tool use

Job ID: #IND123