GenAI Product Analyst

About the role

Join a groundbreaking team at AIG, exploring new possibilities for how artificial intelligence can be applied in insurance and beyond. As a GenAI Product Analyst, you will support the development and delivery of innovative AI solutions, helping AIG to become a leader in applying Generative AI to solve complex business challenges.

Responsibilities

• Advocate for customer needs in defining innovative digital solutions and product vision that drive business value.
• Analyze trends and user behavior to provide actionable insights to the Product team.
• Conduct research to identify user personas, pain points, and journeys & analyze this information (A/B testing, concept testing, data analysis) to inform product development.
• Drive prioritization of product features for future releases of one or multiple delivery teams based on commercial, user and strategic priorities.
• Maintain supporting documentation (e.g. feature lists, user stories, roadmaps).
• Provide insights and drive quantitative and qualitative analysis on emerging trends in technology, products, markets and competitors to inform the product direction & roadmap.
• Act as a champion for the MVP approach, focusing on creating feasible, viable, and desirable solutions.
• Effectively balance multiple priorities including business value, stakeholder impact, speed to market, and technical feasibility.
• Collaborate with multidisciplinary teams to scope, design, test, and deliver innovative solutions.
• Lead the development of business cases, operating plans, and proposals for new initiatives.
• Communicate & monitor progress including regular KPI reporting.

Requirements

• Experience launching data-driven digital products (or feature releases) & articulating product vision and alignment with strategic goals.
• Track record conducting field / user research to validate user goals, frictions and behaviors.
• Experience using this data to inform feature prioritization in line with user needs, commercial and strategic priorities.
• Experience analyzing market and industry trends and conducting competitor analysis to inform product direction.
• Experience with appropriate analytics tools and methods required for analysis.
• You have supported or led sprint planning, developed epics & user stories and managed product backlog.
• You are collaborative and have experience working with cross-functional product teams.
• You have experience with agile at scale development methodologies.
• Able to excel in a fast-paced, service-oriented environment through excellent time management skills.
• Self-motivated with a strong capacity for independent initiative and creative problem-solving.
• Strong written and verbal communication skills to convey thought leadership and influence senior executives.

Qualifications

• You have experience in financial services or insurance.
• You are passionate about innovation and new technologies, specifically within AI & GenAI.

Skills

• Data Science
• Product Management
• User Research
• Market Analysis
• Agile Methodologies
• Communication Skills

Benefits

At AIG, we offer a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Pay

Competitive compensation and benefits package.

Schedule

Full-time position.

Veterans

Veterans are encouraged to apply.