Gen AI Architect

About the role

The Digital Engineering Gen AI Architect - North America will lead the design, architecture, and delivery of enterprise-grade AI solutions powered by Large Language Models (LLMs), multi-modal AI, and Retrieval-Augmented Generation (RAG) pipelines. The ideal candidate will combine deep technical expertise in AI/ML systems with proven experience in enterprise architecture, ensuring solutions are scalable, secure, compliant, and aligned with business goals. This role involves defining the technical roadmap for Generative AI initiatives, selecting and integrating AI frameworks, orchestrating model lifecycle management, and guiding cross-functional teams to deliver production-ready GenAI solutions.

Responsibilities

• Architect enterprise-scale Generative AI solutions leveraging LLMs, embeddings, and retrieval-augmented generation (RAG) pipelines.
• Design and implement scalable AI microservices and APIs integrated into existing enterprise ecosystems (Azure, AWS, GCP).
• Lead PoCs and pilot implementations for AI-first use cases such as intelligent automation, code generation, knowledge assistants, and predictive analytics.
• Define and evolve the organization’s AI architecture strategy, focusing on scalability, security, and ethical AI principles.
• Define and design AI Assurance strategy, including key metrics and approaches to test AI (traditional and GenAI), and work with the platform team to automate capturing and reporting on these metrics.
• Introduce emerging Gen AI frameworks (LangChain, LangGraph, CrewAI, OpenAI Agents SDK, etc.) to enable multi-agent orchestration and intelligent workflow automation.
• Build reusable AI accelerators, tools, and frameworks to standardize model deployment, evaluation, and governance.
• Partner with clients to identify high-value AI opportunities and translate business problems into technical blueprints.
• Lead technical discussions, RFP responses, and client demos showcasing Gen AI capabilities and ROI.
• Collaborate with account leaders to shape AI roadmaps and innovation strategies for enterprise clients.
• Oversee architecture reviews and ensure best practices in AI model lifecycle management (training, fine-tuning, inference, observability).
• Guide engineering and data science teams in adopting AI-first design principles, model operationalization (MLOps/LLMOps), and continuous learning loops.
• Ensure compliance with data privacy, responsible AI, and enterprise governance standards.
• Build and scale the Generative AI practice across North America by mentoring architects, engineers, and data scientists.
• Collaborate with global CoE and platform teams to enhance reusable AI assets, domain-specific models, and evaluation frameworks.
• Evangelize AI-first engineering through thought leadership, workshops, and industry events.

Requirements

• 15+ years in software engineering, solution architecture, or digital transformation roles.
• 5+ years of hands-on experience in AI/ML, NLP, or Generative AI system design.
• Deep knowledge of LLMs, vector databases, and orchestration frameworks (LangChain, LangGraph, LlamaIndex, etc.).
• Strong understanding of RAG architecture, fine-tuning (LoRA/QLoRA), embeddings, and prompt engineering.
• Expertise in cloud-native AI platforms - Azure OpenAI, AWS Bedrock, Vertex AI, or similar.
• Proven ability to integrate AI models into enterprise systems using APIs, microservices, and event-driven architectures.
• Excellent communication, storytelling, and client engagement skills - able to translate AI concepts into business value.
• Strong leadership in cross-functional environments involving AI research, engineering, and business stakeholders.

Qualifications

12+ years overall experience in technology and digital engineering, with 5+ years of hands-on experience in AI/ML, and at least 3+ years in Generative AI (LLMs, RAG, multimodal, or agentic systems).

• Prior experience leading enterprise AI transformations or building Gen AI Centers of Excellence.
• Experience implementing agentic AI systems, AI copilots, or autonomous agents in real-world business scenarios.
• Certifications in AI/ML, cloud architecture (Azure/AWS/GCP), or Responsible AI practices.

About the company

QualityAI is an AI-first quality engineering company helping enterprises deploy and scale complex systems with greater confidence. Operating across data, models, platforms, infrastructure, and operational environments, the company provides assurance and engineering expertise that helps organizations ensure systems perform reliably in real-world conditions. Formerly Qualitest, QualityAI supports global enterprises across regulated and technology-driven industries, combining deep engineering heritage with AI-enabled delivery, operational assurance, and lifecycle expertise to help clients achieve certainty at go-live.

Benefits

• Support for diversity and inclusion in the workplace, with opportunities to celebrate culture and share knowledge globally.
• Internal rotation and international mobility opportunities to grow your career.
• Clear career progression within a rapidly growing company (added more than 2000 engineers since January 2021).
• Flexible and casual culture with a "work hard, play harder" ethos.
• Employee events and amenities/games at Employee Centers.
• Access to QualityAI Tech Academy: 3000+ training courses, mentorship programs, technical tribes, sponsored certifications, and leadership programs.
• Bonuses via Client Referral and Employee Referral Programs.

Pay

A competitive salary range of $180,000 - $200,000.