Geek Squad Installation Helper

As a Geek Squad Installation Helper, you’ll travel from your Best Buy store to clients’ homes to assist with the delivery and basic installation of technology products alongside a seasoned Agent. You’ll provide service that exceeds client expectations by handling appointments with care, asking the right questions to enhance their experience, and providing prompt follow-up on recommendations. This role, known internally as a Cadet, is a great opportunity to build a career with Geek Squad by learning about our products and services through training and on-the-job experience.

Responsibilities

• Perform a variety of duties for clients in their homes, including delivery, installation, and networking, with a primary focus on home theater technology
• Maintain contact with clients to reveal diagnostic discoveries and make recommendations for protecting their devices
• Help manage inventory and vehicle maintenance
• Provide feedback and training to store teams and assist with in-store repairs

Requirements

• Experience actively using and learning about consumer electronics
• Ability to work successfully as part of a team
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to work a flexible schedule, including holidays, nights, and weekends
• Must be at least 21 years old
• Must have a current, valid driver’s license
• Must have no more than two moving violations and/or at-fault accidents within the past three years
• Must have no DUI/DWI or reckless driving violations in the past three years
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help

Preferred Qualifications

• 6 months of consumer electronics experience (sales, operations, or technology services)

Benefits

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for physical and mental well-being
• Leaves of absence (LOA) with potential pay sources based on eligibility
• Paid time off (vacation or PTO) for full-time and part-time employees based on work location, employment status, and years of service
• Incentive pay for certain roles to drive performance and recognition

Schedule

Part time