Geek Squad Agent (Retail Store)

What You’ll Do

• Provide positive, timely service to customers during the check-in and checkout process
• Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps
• Help customers set up new devices and provide advice on whether to repair or replace old devices
• Maintain knowledge and skillsets through certified training courses
• Clearly communicate and partner with fellow agents

Basic Qualifications

• 3 months of experience working in retail or customer service
• Able to work a flexible schedule, including holidays, nights and weekends

Preferred Qualifications

• Passion for technology and desire to solve problems
• Ability to adapt and learn new skills in a fast-paced industry

About Us

We are committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

What’s In It For You

We are committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Tomorrow Works Here

Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Position Type

Part time

Keywords

Electrical Appliance Service Technician

Location

Mobile, AL - 36606