GCIC & RECORDS SUPV

SPECIFIC DUTIES AND RESPONSIBILITIES

• Supervises, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; and trains staff in operations, policies, and procedures.
• Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.
• Counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; and trains staff in operations, policies, and procedures.

Quality Assurance

• Conducts quality assurance of records and documents; reviews accuracy of files to be archived; interprets and enforces departmental policies and procedures related to records maintenance functions, such as validity, accuracy and deadlines; ensures accuracy and completeness of records and documents; certifies documents.

Interpretation and Enforcement

• Interprets and enforces all applicable codes, laws, rules, regulations, standards, policies and procedures regarding release of records and information; initiates any actions necessary to correct deviations or violations.

Administrative Duties

• Conducts quality assurance of records and documents; reviews accuracy of files to be archived; interprets and enforces departmental policies and procedures related to records maintenance functions, such as validity, accuracy and deadlines; ensures accuracy and completeness of records and documents; certifies documents.
• Processes a variety of documentation associated with department operations within designated timeframes and per established procedures: receives, reviews, records, prepares, types, and/or distributes documentation, including billing invoices, cash, checks and money orders, lab reports, records requests, medical records, statistical reports, toxicology reports, performance appraisals, and other documents; enters data into computer systems; logs, tracks, or maintains records regarding department activities; compiles data for further processing or for use in preparation of department reports; files, maintains, and stores hardcopy records; submits or forwards documentation to appropriate personnel.
• Operates or uses various equipment and supplies in order to complete work assignments; operates a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, Internet, e-mail, or other software; and operates general office or other equipment as necessary to complete essential functions.

Customer Service

• Communicates with supervisor, other employees, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.

Research and Data Management

• Researches, compiles, and/or monitors administrative or statistical data pertaining to department operations; summarizes data, performs routine data analysis, and prepares reports; conducts research of department files, legal records, database records, electronic data sources, Internet sites, hardcopy materials, or other sources as needed.