GC Retail Seasonal Support Store 431

Benefits

• Medical, Dental, Vision coverage
• 401(k) with company match
• Mental health support
• Paid sick, holiday, and vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave for musicians to take time off for touring

Position Overview

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We create inclusive environments that put our customers first while fulfilling our mission.

Responsibilities

• Serve as the face of Guitar Center in the store, greeting customers and qualifying their needs
• Match customer needs to the right product and pitch solutions
• Overcome objections to close sales and reach sales targets on services
• Demonstrate product and service knowledge to customers
• Assist customers and guide them through the sales process
• Participate in onboarding, certification, and continuing education
• Execute tasks to keep the store ready for business and customer service
• Monitor inventory levels and replenish displays as needed
• Clientele building and relationship management for future service needs
• Handle customer service issues as they arise
• Complete additional duties as assigned

Requirements

• Willingness to work nights, weekends, and holidays
• Strong orientation toward providing excellent customer service
• High attention to detail

Preferences

• Intermediate knowledge of musical instruments sold at Guitar Center (guitars, drums, tech, etc.)

Schedule

Availability to work nights, weekends, and holidays is required.