Gateway Specialist

About the role

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. The Gateway Specialist is responsible for managing and coordinating shipments within a HUB or gateway environment. This role ensures the efficient movement of freight by consolidating shipments, optimizing routing, and ensuring compliance with international regulations. The specialist maintains clear communication with all stakeholders, providing timely updates while delivering exceptional service to both suppliers and customers. Additionally, they uphold quality standards, resolve logistical challenges, and contribute to seamless operational workflows.

Essential functions

• Process and close MAWB for consolidations and back-to-back AWB's
• Ensure that file contains all necessary documents and copies are in proper sequence
• Do what it takes to meet and exceed Internal and External customers' defined needs and expectations
• Book space with carriers
• Ensure all MAWBs are rated correctly
• Obtain spot codes on all special negotiated rates with carriers
• Enter spot rates and codes in C1
• Track AWB and provide COB information to the respective branches
• Research on all CCA, weight and rate discrepancies sent by carriers
• Filing of files
• Perform other duties as needed or requested
• Manage/update carrier/vendor rates
• Obtain spot rates when necessary
• Communicate/correspond with overseas agents and clients in a timely manner, including pre-alert, rate requests, and shipment status
• Track shipments and update customers/agents of status

Supervisory responsibilities

None

Qualifications

• Minimum 2-5 years' experience handling freight forwarding shipments or a combination of education and expertise required
• The ideal candidate has experience working in a Gateway or HUB Operation
• Knowledge of US Exports Compliance is preferred
• Experience in freight forwarding industry is preferred
• Cargowise (C1) experience is a plus
• Additional languages are a plus
• Excellent communication skills
• Ability to work in a fast-paced environment
• Detail oriented, able to multitask and meet deadlines
• Self-motivated, able to work in a team and independently
• Strong computer skills, including Microsoft Office Suite
• Able to perform the essential duties of this position without posing a "direct threat" to the health or safety of self or others
• Able to interact positively and effectively with co-workers, subordinates and supervisors

Education and experience

• Minimum 2-5 years' experience handling Air export shipments or a combination of education and expertise required
• Cargowise (C1) experience is a plus
• Experience in the freight forwarding industry is preferred
• Additional languages are a plus
• Geographical knowledge is preferred

Environment

• 100% performed in climate-controlled internal office environment working under normal office conditions
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear
• While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds
• This position requires employee to frequently work in a fluid, fast-paced environment