Gas Technician - Residential HVAC Service

Townsend Energy, based in Danvers, MA, has been a trusted local provider of residential and light commercial heating and cooling solutions since 1931. We prioritize exceptional customer service and are dedicated to fostering long-term careers for our employees through growth opportunities, cross-training, and education.

About the role

As a Gas Technician, you will perform service and maintenance on residential gas HVAC systems, including propane and electric heating/air conditioning systems, heat pumps, ductless systems, and boilers. You will provide excellent customer service, consult with homeowners on system options, and educate them on products. Daily tasks include reading wiring diagrams and blueprints, using a tablet for work orders, and collaborating with tech support for diagnostics.

Responsibilities

• Service and maintenance on residential gas HVAC systems
• Work on propane and electric heating/air conditioning systems, heat pumps, ductless systems, and boilers
• Provide excellent customer service and educate homeowners on systems and products
• Consult with customers on repair and replacement decisions
• Read and interpret wiring diagrams and blueprints
• Use a tablet for daily work orders and diagnostics
• Lift up to 50 pounds as needed

Requirements

• 4+ years of HVAC experience
• MA Gas license
• EPA Universal Certification
• Experience consulting customers on repair and replacement decisions
• Knowledge of air balancing principles and techniques
• Valid driver’s license and insurable driving record

Qualifications

• Certificate from an HVAC Technical School (desired)
• High school diploma or equivalent

Pay

$32.00 to $45.00 per hour, depending on experience.

Schedule

7:30 AM to 4:00 PM, Monday through Friday.

Benefits

• Medical insurance with company contribution for individuals and family; FSA and HSA options
• Vision and dental insurance
• Basic life and AD&D insurance
• Long-term disability insurance
• 401k with company match
• 80 hours of vacation (accrued)
• 40 hours of sick leave
• 9 paid holidays, including floating holidays
• Employee Assistance Program
• Supplemental insurance options
• Company-provided uniforms, phone, and tablet
• Take-home vehicle and gas card
• Cross-training in gas, oil, propane, and HVAC
• Education and licensing programs
• Equipment training for Bosch, Ecobee, Fujitsu, Buderus, Carrier, and other brands
• Relocation assistance for qualified applicants

Candidates must pass a background check and drug test upon receiving a conditional offer of employment.