Gas Operations Technician I, II or Senior
Black Hills Energy is people powered and purpose driven. Our team uses the power of energy to improve life for over one million customers in 800+ communities across the West and Midwest. We seek talented, caring people who embody our core values and contribute to a culture of inclusion and growth.
About the role
In this role the Gas Operations Technician will safely perform company field operations including manual labor and other duties necessary to accomplish the installation, repair, and maintenance of natural gas distribution facilities. Handle customer requests and represents the Company in the community.
Pay
This posting includes the full pay range for this position. Pay is based on a number of factors and may vary depending on job-related knowledge, skills, experience, and internal equity.
- Level I: $25.10 - $37.50 per hour
- Level II: $28.05 - $42.12 per hour
- Senior: $31.56 - $47.24 per hour
Reporting Relationship: Gas Operations Supervisor
Location: Ozark, Arkansas
Responsibilities
- Initiates gas service and performs leak investigations and repairs.
- Proficient in underground line locating of gas lines using approved electronic locating equipment.
- Reading gas meters.
- Above and underground leak classification and repairs.
- Gas measurement, pressure regulation and over pressure protection installations.
- Conduct Load Surveys.
- Complete work orders via electronic dispatch equipment (e.g., iPad or iPhone).
- Perform leak repair on aboveground facilities using approved repair methods and materials based on type and sizes of mains and services.
- Complete turn on of customer meter, including dial test, lighting pilots and testing appliances/equipment including but not limited to appliances in crawl spaces and attics.
- Install and program encoder receiver transmitters (ERTs).
- Perform Odorant Checks.
- Investigation of carbon monoxide and gas leak complaints; grade leaks.
- Inspect and protect (paint) above ground appurtenances for atmospheric corrosion.
- Complete 3rd party damage investigations to include proper documentation.
- Other duties as required.
Requirements
- High School Diploma or equivalent.
- This position requires driving responsibilities. You must hold and maintain a valid driver’s license and a driving record that meets company and insurer standards.
- This role will be required to travel up to 10% of the time.
Qualifications
- Level I: No experience required. Training provided.
- Level II: Minimum of 2 years of experience in natural gas, construction, maintenance, or other related experience is required.
- Senior: Minimum of 4 years of experience in natural gas, construction, maintenance, or other related experience is required.
Skills
- Comprehensive understanding of gas operating safety procedures.
- Familiarity with Black Hills construction standards and procedures.
- Experience applying basic mechanical concepts and mechanical aptitude.
- Demonstrated effective communication (verbal and written), interpersonal skills, and customer orientation.
- Experience working independently to serve customers in a related environment.
- Ability to remain calm and make effective spontaneous decisions during emergency situations that may affect the safety of the general public, contractors, and other employees.
- Effective customer interaction and resolution skills.
- Working knowledge of gas appliances.
Benefits
- Annual discretionary bonuses.
- 401(k) (6% company match and up to 9% company retirement contribution).
- Tuition reimbursement.
- Generous paid time off benefits, including paid holidays and parental leave.
- Company paid life insurance and disability benefits (short and long term).
- Critical illness, accident, and group hospital insurance.
- Pet insurance.
- Employee assistance program and well-being benefits.
- Competitive medical, dental, and vision insurance.
About our Company
We are a customer, growth, and safety-focused utility company that is dedicated to our communities. We improve life with energy as an energy partner of choice. Our diverse culture fuels unique perspectives, opening doors to new insights and possibilities. Based in Rapid City, South Dakota, we have over 3,000 employees and serve 1.3 million natural gas and electric utility customers across eight states (South Dakota, Montana, Wyoming, Colorado, Nebraska, Iowa, Kansas, and Arkansas).