Gardenshop Retail Associate

Primary Functions

• Become an exceptional storyteller, interpreter, educator, and salesperson, translating our goods and the stories of their makers to guests in ways that illuminate and strengthen our mission.
• Meet sales goals by working in a collaborative group dedicated to understanding what our guests seek and helping them discover in Gardenshop.
• Maintain the shop to high standards, visually and environmentally, providing excellent guest experience while keeping the floor clean and organized while working to prevent loss.
• Communicate guest feedback to direct manager or onsite manager on duty.

Physical Requirements

• This is an active job on a large campus requiring up to eight and a half hours of standing, walking, kneeling, squatting, bending, and reaching up.
• Some lifting and carrying up to 20 pounds and the occasional use of a stepstool to retrieve stock may be necessary.
• This job requires standard visual acuity and the ability to operate a POS system and a PC with or without accommodation.

Requirements

• Two years of employment or life experience working in a team of people engaged in guest service; retail experience a bonus.
• The ability to learn new technology; some experience with POS systems helpful.
• Flexibility, with excellent communication skills that support and uplift our fast-paced and stimulating work environment.
• Comfort interacting with guests, volunteers, staff, board members, and the community, striving to exceed guest expectations and creating an exceptional experience for those visiting the Gardens.

Pay

$18.00 hourly, non-exempt Seasonal employees receive personal and sick paid time off, paid holidays, discounts in our culinary programs and Gardenshop, and a Gardens membership.

Schedule

Seasonal position with a schedule of 17 - 34 hours per week, including at least one weekend day. Additional time may be needed outside these hours, especially during Gardens Aglow, which requires additional flexibility.