GARAGE - Team Leader PT - West Town Mall

About the role

Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store’s success by promoting a positive shopping experience for each customer, which will build and maintain meaningful and long-term relationships. You play an important role in the day-to-day operations of the store: optimizing inventory management, increasing sales and customer satisfaction, and maintaining the brand’s visual and merchandising presentation standards. You also contribute to inventory management through shipment processing, sales-floor replenishment, and eCom order fulfillment. You are an integral part of the success of your store.

Responsibilities

• Deliver a positive shopping experience that builds long-term customer relationships
• Support daily store operations, including inventory management and sales growth
• Maintain brand and visual/merchandising presentation standards
• Process shipments, replenish the sales floor, and fulfill eCom orders

Requirements

• High school diploma
• 1 year of experience as a team lead, preferably in a retail environment
• 2 years of retail experience is an asset
• Passion for fashion
• Customer-oriented with strong problem-solving and decision-making abilities
• Exceptional interpersonal skills and a natural ability to build relationships
• Ability to work in a fast-paced environment while delivering high attention and service
• Social media, mobile-device, and computer skills are assets
• Available to work a flexible schedule, including evenings, weekends, and holidays

Benefits

• Competitive base pay and bonus plan
• Comprehensive benefits program
• Personal clothing employee discount in Garage & Dynamite stores
• Learning and development programs
• Employee referral program
• 401(K) eligibility (rules may apply based on laws and regulations)