GARAGE - Team Leader FT - Crocker Park

About the role

Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store’s success by promoting a positive shopping experience for each customer, which will build and maintain meaningful and long-term relationships. You play an important role in the day-to-day operations of the store: optimizing inventory management, increasing sales and customer satisfaction, and maintaining the brand’s visual and merchandising presentation standards. You also contribute to inventory management through shipment processing, sales floor replenishment, and eCom order fulfillment. You are an integral part of the success of your store.

Responsibilities

• Deliver a positive shopping experience that builds long-term customer relationships
• Support day-to-day store operations, including sales and customer satisfaction
• Maintain brand and visual/merchandising presentation standards
• Process shipments, replenish sales floor, and fulfill eCom orders

Requirements

• High school diploma
• 1 year of experience as a team lead, preferably in a retail environment
• 2 years of retail experience (asset)
• Passion for fashion
• Customer-oriented with strong problem-solving and decision-making abilities
• Exceptional interpersonal skills and a natural ability to build relationships
• Ability to work in a fast-paced environment while delivering high-level service
• Social media, mobile device, and computer skills (asset)
• Availability to work a flexible schedule, including evenings, weekends, and holidays

Benefits

• Competitive base pay and bonus plan
• Comprehensive benefits program
• Personal clothing employee discount in Garage & Dynamite stores
• Learning and development programs
• Educational Support Program
• Employee referral program
• 401(K) eligibility (rules may apply based on laws and regulations)