Gaming Inspector (37340)

About the role

Performs varied tasks to ensure compliance with all approved Internal Controls, Policies and Procedures set forth in the Casinos Operations Manuals. To be present in all areas of the Gaming Facility, and at all hours of operation. To access any and all areas of the gaming area and the Casino property, to ensure compliance. To observe, report and document, all violations of noncompliance and to seek and receive resolution of concerns and complaints.

Responsibilities

• Protect Tribal Assets related to gaming, ensuring honesty and integrity of all Gaming Operations.
• Become intimately familiar with the policies and procedures of all departments in the gaming facility, including Internal Controls.
• Become familiar with the organizational structure of each department, i.e., their staff responsibilities.
• Conduct foot patrols of the interior and exterior of Casino property, concentrating on gaming areas; perform observations, be visible on the gaming floor as a representative of the Commission; identify potential problems and risks with respect to Internal Controls, Casino, Commission and Tribal policies.
• Conduct Departmental Audits to validate policy compliance.
• Generate reports and findings of observations made.
• Take appropriate action to resolve customer complaints, where applicable.
• Stay alert and conduct safety observations of any physical hazards or acts/omissions that might jeopardize safety of customers and/or employees.
• Verify employee identification and license status on a regular basis.
• Verify Vendor access and/or license status based on Commission compliance.
• Interact with Casino Employees to ensure safe and enjoyable entertainment for Casino customers.
• Monitor all Casino employees to ensure that all regulations are being adhered to.
• Perform other job‑related functions as assigned.

Requirements

• Able to stand, move and work throughout the office area and properties, including walking up to 1½ mile, climbing stairs/step ladders and sitting at a desk work station for the duration of the shift.
• May be subjected to a smoke‑filled environment.
• Typically housed in an office environment; noise level moderate but escalates in the casino environment.
• Ability to grasp, bend, lift and/or carry or otherwise move goods weighing a maximum of 30 lbs on an intermittent basis.
• Sufficient dexterity of hand to use office equipment including computer keyboard, calculator, general office equipment and multi‑lined telephone.

Skills

• Compose clear, concise and effective reports.
• Conduct extensive investigations and departmental audits.
• Document sound judgments and decisions that benefit the Commission.
• Prioritize responsibilities and assignments with minimal supervision and complete them in a timely manner.
• Excellent oral and written communication habits; demonstrate initiative and motivation.

Qualifications

• High School Diploma or GED equivalent.
• Related experience, preferably Casino or Gaming experience.
• Knowledgeable with Table Games, Slot Gaming Devices and the occurrences that pertain to them.