Games Researcher, Amazon Games

About the role

Amazon Games is looking for a Games Researcher to help build exciting new mass market games with a multiplayer component. This role sits at the intersection of player insights, playtesting, and product development.

Responsibilities

• Design and execute gameplay user research tests across development stages in partnership with game designers—from early prototypes through pre-launch validation—using both lightweight, rapid playtests and more structured approaches to evaluate onboarding, controls, difficulty, and engagement loops.
• Conduct comparative gameplay assessments across third-party titles and platforms to benchmark player experience and identify opportunities for differentiation.
• Act as a connector between game experience and business goals—helping define target players, test objectives, success criteria, and participant sourcing strategies aligned to product and content priorities.
• Apply a range of research and playtesting methods (e.g., usability testing, interviews, surveys, concept testing, closed and open playtests) and adapt level of rigor to the stage and scale of development.
• Identify patterns in player behavior and feedback, and translate them into clear, actionable insights that inform product, design, and content decisions.
• Partner with third-party playtesting and research vendors for larger-scale studies; define scope and ensure quality and consistency of outputs across internal and external testing.
• Work closely with game developers, product managers, and business teams to influence game design and iteration decisions through player-centric insights.
• Continuously improve and scale playtesting approaches to increase speed, efficiency, and impact.

Qualifications

• Experience in Games Industry (supporting title Development, Release, or Live Ops)
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Experience working with cross-functional teams across business development, marketing, operations, product development, legal, etc.
• 5+ years of experience in playtesting, game UX, user research, or related roles
• Experience designing and running gameplay user research tests or user studies, including a mix of prototype testing, usability testing, surveys, and player feedback collection
• Familiarity with core gameplay systems (onboarding, controls, progression, difficulty, engagement loops)