Gameday Promotions Team

Responsibilities

• Operate the Fargo Force Team Store, assisting fans with merchandise purchases and providing product information
• Manage the Chuck-a-Puck table, selling pucks, explaining rules, and encouraging fan participation
• Assist in on-ice Chuck-a-Puck set up during 2nd intermission
• Absorb and assist fans at the Rock Wall attraction, ensuring safety and providing an enjoyable experience
• Engage with fans, answer questions, and provide exceptional customer service throughout gameday
• Handle cash and card transactions accurately and efficiently
• Absorb and assist with the setup and breakdown of assigned areas, including merchandise displays and promotional stations
• Support other gameday promotional activities and fan engagement initiatives as needed

Qualifications

• Strong customer service and interpersonal skills with a friendly and outgoing demeanor
• Energetic, enthusiastic, and comfortable interacting with large and diverse crowds
• Reliable and punctual, with consistent availability to work a majority of Fargo Force home games, which include evenings, weekends, and some holidays
• Comfortable interacting with and supervising children
• Ability to stand for extended periods and lift up to 25 lbs
• Prior experience in retail, customer service, or event support is a plus
• A passion for sports, particularly hockey, is highly valued

What You'll Gain

• Hands-on experience in sports retail, event operations, and fan engagement within a professional sports environment
• Development of valuable customer service, communication, and teamwork skills
• Opportunities to be part of an exciting gameday atmosphere and contribute to fan enjoyment
• Networking opportunities with team staff and industry professionals
• Resume-building experience in a fast-paced live-event setting